20 support issues
For additional help, check out the developer's support site.
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Adam Spiers
Apr 10, 2024
Causing unnecessary page reloads
When I have this extension enabled, it is causing some pages to be loaded twice after clicking to navigate to them. For example, if I go to https://guide.fireflies.ai/hc/en-us and then click on the "Getting Started" category, I see a flicker as the page gets reloaded again after it finishes its first load.
As soon as I disable the extension, this is issue vanishes. Clearly this is a serious performance issue, especially on more complex sites which are slower to render.
Naresh Sharma
Mar 19, 2024
Google Chrome browser extension works for Google Meet meetings but not for MS Teams Meetin
Google Chrome browser extension works for Google Meet meetings but not for MS Teams Meetings.
Please advise how I can use the same Fireflies.ai extension for recording MS Teams audio and transcript without adding Fireflies to the meeting (letting the participants know Firefies is there in the meeting)
Daniel Griffiths
Jan 26, 2024
Kills shopify product pages
When using this extension on shopify websites it destroys the layout of the website. And example is this page
https://reluxefashion.com/products/dark-cherry-incognito-crossbody-rl-a-mtierlv-10016461
See how the main image overlaps the related products below it. If you turn the fireflies extension off then the layout goes back to normal.
Love the extension, but I'm a web developer and having it muck about with page HTML causes me a lot of problems.
Filippo Bartoccioni (Prof.)
Dec 21, 2023
Subscription not wanted
I Tried the free trial and then today automatically without permission the money was taken from my credit card.
I do not want it. I would like the refund. I think it should be correct to inform before charhing a costumer to inform him. moreover there is no contact information to get in contact with you or anybody to talk in cas of problems. Can you please stop my unwanted subscription and refund the money? Thank you very much! My account is on filippobartoccioni@gmail.com
Latina “Deborah Deras” Speaker
Jul 26, 2023
Zoom Integration on iphone
I had a zoom call on my iphone. How do I get fireflies to record on Zoom on my iphone?
Daniel Forero
May 8, 2023
Can i use this tool for a meeting in spanish?
Can i use this tool for a meeting in spanish?
Anthony Stratton
Apr 25, 2023
AskFred For Web addon - unwanted!
I've just seen a new AI widget added on every page - how can I remove this?
Muhammad Omer Khan
Jun 22, 2022
issue
how i start and stop recording?
Frank Vidal
Mar 31, 2022
Chrome Extension Not Loading
The Fireflies Chrome extension is not loading. I've downloaded and activated it, but when I click on icon in Chrome toolbar and I select my email account, I only get spinning multi-colored circles on the screen.
Atlas 606
Dec 23, 2021
Translation or language selection
Can I translate a transcript or have the bot parse the recording again in another language?¡