Support: FamilySearch Center Premium Content

10 support issues

  • All
  • Questions
  • Suggestions
  • Problems

Jorge Medrano

Feb 11, 2024

Extensión

No puedo instalar la extensión en la tablet con android 13, Chrome 121.0.6167.164

Claudia Mora

Nov 3, 2023

Registros restringidos

Hola, soy la hermana Claudia Espinoza consultora del Centro Familysearch de Godoy Cruz, Mendoza, Argentina. Aunque está instalada la extensión para ver los registros restringidos, no se pueden ver en el Centro. Quisiera saber qué debo hacer. Muchas gracias.

Doria Bangayala-Hoc

Sep 9, 2023

Disfonctionnement

Bonjour voici le message que je recois pour l'extension merci de M'aider

Nous ne parvenons pas à vérifier que vous vous trouvez actuellement dans un centre FamilySearch.

Demandez au personnel du centre de corriger cela.

N° d’identification de l’appareil

02305A11

Veronica Alejandra Letelier Navarro

Aug 20, 2023

Extensiones en tablet

Deseo instalar la extenssion en un tablet pero no logro hacerlo

Matthew Romano

Jun 4, 2023

Same issue - extension not working while at LDS family search center

Same issue - extension not working while at LDS family search center

Brian Moody

May 18, 2023

Portal no working

not recognizing us as a family history center and telling us to download the extension. We are a family history center and have the extension loaded. Everything was working last Saturday and today, Wednesday not one of our four computers will access the premium sites. This is a problem and we had several people unable to research tonight. Please fix this issue!!!!!! FSC #3331970

Brian Moody

May 18, 2023

Portal

not recognizing us as a family history center and telling us to download the extension. We are a family history center and have the extension loaded. Everything was working last Saturday and today, Wednesday not one of our four computers will access the premium sites. This is a problem and we had several people unable to research tonight. Please fix this issue!!!!!!
Brian Moody Chino FSC #3331970

Deborah Simnitt

Nov 30, 2022

premium sites not working

not recognizing us as a family history center and telling us to download the extension. We are a family history center and have the extension loaded. Everything was working last Saturday and today, Wednesday not one of our four computers will access the premium sites. This is a problem and we had several people unable to research tonight. Please fix this issue!!!!!!!!!!!

Meri

Jul 24, 2022

Premium Site Extensions

We are a Family History Center in Palatka, Florida. When we go through extensions to try and get to the premium sites the computer says we are a family history center in Chile. The "Visit Sites" button does not work.

Silviaisabel Coronel

Jul 8, 2022

ENTRAR

COMO PUEDO ENTRAR A LOS DIFERENTES CENTROS DE H FLIAR. GRACIAS

Google apps