Familiar

Surface Familiar customer context inside your PMS.

Familiar puts your guest data where you already work. Open the side panel while you're in your property management system and the extension recognises the guest or reservation on screen, then shows you what Familiar knows about them — without a second tab, a search, or a copy-pasted confirmation number. ON A GUEST OR RESERVATION PAGE • Contact details and job title • Lifetime value, stays, nights and NPS • An AI-written overview with tags like Returning, Spa or OTA • Recent reservations • Survey responses, each with its sentiment ON THE HOME DASHBOARD • Who is arriving today • Who is departing today • Survey submissions that just came in ANYWHERE • Search Familiar profiles by name or email • Jump straight to the full record in Familiar Works with Mews, Opera Cloud, MisterBooking and TesiPro/Ulyses. You need a Familiar account. The extension is for existing Familiar customers with an active subscription or trial. Connect it once from your Familiar account and it stays signed in; disconnect at any time. Familiar is the guest marketing and experience platform for independent hotels and hotel groups — https://www.familiarhq.com