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Extelli - SOPs, Training, How-To Guides

extelli.com
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5.0(

20 ratings

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Overview

Deploy systems faster. Document processes in seconds. Build self-service Libraries. Make every user a collaborator.

Implement your newest system faster with Extelli. Start your free 14-day Extelli Teams trial today! No credit card required. All your content is available forever after your trial. TURN EVERY USER INTO AN EAGER COLLABORATOR FOR YOUR NEW SYSTEM Create documentation in seconds. Equip every user with a self-service Library just as easily. Teach your users... and learn from them, with a click. CREATING DOCUMENTATION Create process documentation in seconds, not hours, with our point-and-click Chrome extension. Every click is captured as a screenshot with highlighted click and automatically named step. Annotate, crop, and blur screenshots... or add your own screenshots, images, GIFs, and embedded videos for perfect context. SELF-SERVICE LIBRARIES Keep every lesson learned in a self-service Library for every team member, partner, and customer. EDUCATION AND COLLABORATION Turn every user into a collaborator. Teach and learn from them with Extelli's Learning Modules and feedback system*. EASY. SCALABLE. COMPLETE. Start from scratch and build your next support library in a single afternoon. Extelli replaces and enhances whole collaboration stacks, including Google Workspaces (Drive, Docs, Slides), Microsoft Office Suite, Loom, Wikis, Knowledge Bases, Inboxes, 1:1 Training, FAQ Pages, and hundreds more. 🐙 Save expensive time by making visual Guides in seconds, not hours 🐙 Empower your users to find their own solutions, quickly 🐙 Turn user feedback into real-time edits to keep your Guides on the cutting edge 🐙 Guarantee every lesson learned becomes your newest best practice WHO LOVES EXTELLI: ▶ Business Operations leaders deploying new systems to teams, partners, and customers ▶ Product Managers sharing their latest product update ▶ Customer Success leaders teaching and learning from customers about their product ▶ Solo operators building easy reference libraries for themselves EXTELLI'S KEY FEATURES: ▶ Point and click to build visual How To Guides in seconds ▶ Process steps are named based on what you clicked ▶ Each click becomes a screenshot with a highlight where you clicked ▶ Customize steps, texts, and content ▶ Upload new images, GIFs, and embed YouTube and Loom videos ▶ Share in a click with links and exported PDFs ▶ Intuitive Library organization that never loses a document ▶ Create Collections as toolboxes for special problems ▶ Create Learning Modules for assignable Learning Paths to any email address ▶ Coming soon: Empower every user to help keep your content updated with a single click EXTELLI'S USE CASES: ▶ Training, support, and feedback loops for new systems and processes ▶ Process documentation for Standard Operating Procedures ▶ Enriched visual + text feedback that shows what's actually happening onscreen ▶ Training courses for onboarding, issue resolution, and best practices ▶ "Show me" feedback loops for software companies ▶ Compare and contrasting software, websites, and any browser-based activity ▶ Turn every team member into an Author who contributes each lesson learned to your Knowledge Base / Knowledge Management Solution... by doing the work they're already doing every day Nimbly create, curate, and collaborate on every How To Guide, open ticket, lesson learned, and best practice. SOPs, Team Training, Best Practices, Documentation... whether you call us a Knowledge Base Solution or Knowledge Management System, we're the fastest, easiest solution for bringing your team, partners, and customers together on your latest system. From supporting your own SaaS product, to deploying a useful tool, to wrangling a complex multi-tool process, Extelli is the nimble knowledge manager for operations leaders who need to deploy, support, and scale systems. Help your users know how, right now, with Extelli.

5 out of 520 ratings

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Wade ClineMar 7, 2023

Extelli has been huge for me and my team; we are a SAAS company. Main, we use it when we need to create guides, and fast, for specific users that might be confused with a certain process, or who don't have time to read through a support article. The ability to quickly screenshot and apply comments to each step has given me a lot of time back where I would normally have to format my screenshots, take time to square off and put arrows on the screenshots where I want people to look and then inpu... Show more

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Margaret LeeFeb 8, 2023

As an admin, Extelli makes sharing processes (onboarding, operations, etc.) SO easy at an incredible speed! I love that Extelli allows me to feel confident that my communication is clear. I know that my team understands exactly what I need them to.

2 out of 2 found this helpful
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Trevor NewberryFeb 8, 2023

Extelli is such a powerful tool for creating and editing guides especially for some of the more complex tools we use as a team. I'm even starting to use this with my customers to help them be more successful with our product. I'm loving it!

3 out of 3 found this helpful

Details

  • Version
    1.20
  • Updated
    August 17, 2023
  • Size
    351KiB
  • Languages
    English
  • Developer
    Extelli
    1500 1st Ave N Room L134 Birmingham, AL 35203 US
    Website
    Email
    paralect.extelli@gmail.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

Extelli - SOPs, Training, How-To Guides has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Extelli - SOPs, Training, How-To Guides handles the following:

Personally identifiable information
Financial and payment information
Authentication information
Web history
User activity
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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