Exoprise Service Watch

Exoprise Service Watch extension

Use Exoprise Service Watch to monitor the employee digital experience of SaaS, UCaaS, and desktop apps while you browse. Service Watch gives you visibility into the employee end-user experience of any web app no matter where they are located and each network condition. Use the Service Watch extension in conjunction with the CloudReady subscription to troubleshoot application slowdowns, triage network issues, and decipher connectivity problems. This extension captures network diagnostics and user experience for any app, any location, and any network. Limit data to just the apps or SaaS services that need diagnosing. Capture session metrics across servers, SSO, Proxies, LAN/WAN, WiFi, and VPNs at home or on the road. To get the most out of Real User Monitoring, correlate it with CloudReady Synthetics. Real User Monitoring is great for diagnosing specific user or network issues but for a complete picture, deploy Service Watch along with CloudReady Synthetic Monitoring. Synthetic Monitoring gives you a long-term baseline of your apps’ performance, advance notice of problems, and a historical record to refer back to. Real user monitoring lets you pin point specific locations on the fly and drill into what a real user is really seeing.