Etsy™ Seller Assistant: Inbox, Orders, SEO

Buyer replies drafted, late orders flagged, listing problems found — every morning, waiting for your approval. You always send.

Your shop's first employee. Every morning you start in the same place: unanswered messages, orders that need dispatching today, the nagging feeling that a rule has changed somewhere. LexaDesk does this work before you wake up. When you open your computer, messages have replies written, orders about to run late are flagged, problems in your listings have been found and are waiting for you. You read. You decide. You press send. Nothing leaves your shop without your approval. There is no auto-send, and there never will be. This extension works alongside your Etsy inbox: it translates messages and places the prepared reply there. The morning queue, orders, listing review and reports sit in your dashboard at lexadesk.lumerexa.com. 📬 MORNING QUEUE Whatever happened overnight is ready on a single screen by morning. Each task is a card: the buyer's question, the prepared reply, the risk, how long it's been waiting. You approve, edit or reject. You can clear all the low-risk ones in one go. Instead of working through the inbox one by one, you're reviewing prepared work. The difference is the difference between an hour and ten minutes. 🌍 UNDERSTAND EVERY BUYER A message came in German, in Japanese, in Portuguese. You see it in your own language. You write your reply in your own language, it reaches the buyer in theirs. Translation is free. You don't even need an account. Install the extension, it's working on your next message. ✍️ THE REPLY IS ALREADY WRITTEN When you open the conversation, the reply is waiting there. Written in your voice; it knows your dispatch times, your returns policy and the details from that buyer's actual order. Not a template with blanks to fill. A real reply to the question asked. You read it, change what you don't like, put it in the reply box with one click. You press send. And over time it learns you. It sees which replies you approve as they are, which ones you always edit the same way; the next draft gets a bit closer to what you would have written. 📦 ORDERS THAT NEED YOUR ATTENTION TODAY Needs dispatching tomorrow and still hasn't been packed. Delivered a week ago, not a word from the buyer. Personalisation requested but the detail was never clarified. A message about to breach the 24-hour window they measure you on. You no longer notice these after the fact. 🛡️ LISTINGS THAT STAY COMPLIANT Etsy policies change, nobody tells you. LexaDesk scans your listings against current rules and shows you exactly which phrase in which listing is the problem. The correction is ready, you see what will change first, then you apply it. If you don't like it, you reverse it. ⭐ YOUR STAR SELLER BADGE Reply rate, on-time dispatch, average rating. Instead of learning you've lost the badge at the end of the month, you see where you stand on each criterion mid-month. Whilst there's still something you can do. We don't guess at a criterion we can't measure; we say "no data" and leave it out of the score. 🌙 GO ON HOLIDAY Actually take the weekend. Work continues to accumulate as drafts. Only what genuinely can't wait reaches you: a return request, damaged item, an order about to breach dispatch time. When you return, a single screen tells you what happened and lets you approve the low-risk backlog in one go. ⏱️ THE TIME YOU'VE SAVED Every approval is counted in minutes and the calculation is written out: how many tasks, how many minutes each. Not a marketing figure, a ledger you can audit. You can adjust the coefficients to your own speed. So you can decide for yourself whether it's worth it. 👥 YOUR TEAM AND AGENCIES If you have an assistant, invite them and assign their role: operator approves daily work, observer only views. If you manage multiple shops, each client sits in their own workspace. You manage them all from a single queue, produce a monthly report for each client, share it under your own name if you wish. 🔒 BUILT FOR A SHOP OWNER, NOT A DATA COMPANY It reads only your own Shop Manager and message pages. It has no access to any other site. Buyer names and addresses are stored encrypted, deleted 90 days after delivery. They never appear in our logs, our analysis or the memory used to improve future drafts. No auto-send. No posting on your behalf. No asking for reviews, offering incentives, creating false urgency on your behalf. Nothing that could put your shop at risk. You sever your shop's connection the moment you want to, our access ends then. What grows your shop isn't clearing the inbox. But if the inbox isn't cleared, you can't grow. LexaDesk takes on that part. The decision always stays with you. — LexaDesk is a Lumerexa product. It works with your shop; it is not affiliated with, endorsed by or sponsored by Etsy, Inc.