12 support issues
- All
- Questions
- Suggestions
- Problems
Kathryn Diffey
Aug 26, 2023
no longer works on amazon usa
this extension is no longer working on amazon kindle pages for last week.
have deleted and reinstalled with no change
Erin-Joi Collins
Aug 26, 2023
Kindle store pages reformatted
The Kindle Store pages have been reformatted. The ereaderiq injector no longer adds to the page.
Kip Gregory
Jun 7, 2023
Injector data won't load in Microsoft Edge (and Chrome)
Frequently, when I load a Kindle book page in my browser, I only see the (cycling) status blocks in the Injector window, i.e., the history and tracking information won't load. The only workaround I've found is to DOUBLE-click on the browser Refresh button, which - about 50% of the time - results in the eReaderIQ information then being displayed. Have you encountered or heard from others experiencing this issue? It's not new for me, I'm just finally posting about it. Would love to know if there's a fix. Thank you. Great tool, btw.
Jason and Michelle Lawless
Jun 29, 2019
won't log in
Extension is loaded and active on Chrome On an Amazon book page, red box "log in for more". when I log in, it still doesn't load and that red box remains. Checked and I can log into ereaderiq site just fine with same email.
Bruna A. Souza
Jan 2, 2019
Support for other regions
Please add support for the Brazilian store
A Chrome Web Store user
Sep 18, 2018
How do I remove this app please?
I am finding that I do not need this information.
Please advise how I should remove the window from Amazon.
Thanks
Thu Pham
Aug 29, 2018
amazon.de / smile.amazon.de
Sadly it doesn't work on amazon.de and on the smile.amazon.de
Mark Barnes
Mar 29, 2018
smile.amazon.co.uk
This is a great extension — but it doesn't work on the new smile.amazon.co.uk domain.
A Chrome Web Store user
Dec 22, 2017
Icon grayed out
Icon grayed out, not working in chrome. Help!
Chip Milligan
Jun 30, 2017
how to add books??
ok, I have the extension, now how do I get the wishlist book on the watch list??