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Engaige Agent Assist

letsengaige.com
ExtensionWorkflow & Planning13 users
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Overview

Copilot for CX Agents via the Engaige Platform

Engaige AI Agent Assist - Impactful CX automation for serious companies. Fully AI-based solution trained on your company's data, designed to supercharge your Customer Support team, autonomously resolve tickets, and deliver instant support to your customers. Agent Assist seamlessly integrates into your agents' workflow, helping them to draft email and chat responses to customer queries. Contact us to set up an account, then simply sign in and start replying to customer messages in a fraction of the time as Agent Assist suggests you professional messages based on your company's knowledge base! Currently available for Gmail and Dixa, but with Intercom, Zendesk and many more integrations coming soon! Benefits - Scale your best sales agent. Instant personalised suggestions and support to your human agents. With all necessary information at their fingertips, agents are up to twice as efficient with higher levels of accuracy. - Explainable AI. Make your agents understand the process. Agent Assist transparently shows agents every step taken and the reasoning behind it. - Seamlessly scale internationally. Speak with your customers in their language without hassle. To use the extension you must first create an account with us. Fill in this form to book a demo with a member of our sales team to hear about how you can benefit from Engaige Agent Assist https://www.letsengaige.com/book-a-demo

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Details

  • Version
    0.0.177
  • Updated
    October 18, 2024
  • Size
    2.35MiB
  • Languages
    English
  • Developer
    Engaige Technologies BV
    Eendrachtsweg 22a Rotterdam 3012 LB NL
    Website
    Email
    rory.mcelearney@letsengaige.com
    Phone
    +31 6 28224444
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.
  • D-U-N-S
    494793085

Privacy

Engaige Agent Assist has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Engaige Agent Assist handles the following:

Personally identifiable information
Authentication information
Personal communications
User activity
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes
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