74 support issues
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Charles Liang
Feb 27, 2024
Extreeeeeme Laaaaaaag
The latest version (v3.0.7) did NOT fix the bug causing the lag on the website (like baidu.com, bilibili.com).
Eddie Zhuang
Feb 23, 2024
Extreme Lag
Over the past few days, I noticed abnormal lag when loading and typing in almost every website on Chrome. This persisted both on my laptop and my PC. When I disabled EndNote Click, everything went back to normal.
There's a serious bug that's causing extreme lag on many websites. The recent reviews also confirm that they've had the same issue.
Eliane Santos
Aug 18, 2023
Falha no sistema..
O Windows não reconhece o programa , aparece a mensagem Classe não registrada.
Charlene Aparicio
Jun 9, 2023
Push to EndNote Account button
How to stop other programs from commandeering endote's Push to EndNote Account pdf button plugin in chrome browser?
Vince Wilson
May 25, 2023
doens't work
not working, luckily i found one that works https://chrome.google.com/webstore/detail/enable-copy-anywhere/plnlliclnceednefeebkgflnmlchdmcf
Rose North
Apr 30, 2023
email : unable to send email
When I try to send email, I get a message about using the wrong mailing server. I don't understand how to pick the correct one. I need to print the instructions, but that isn't an option. Why not?!
Andrew Garneau
Jul 27, 2022
Cookie consent modal making page unusable
At the url when asking to sign in at https://click.endnote.com/signin, there is a div that displays the consent div for cookie tracking. Unfortunately the overlying fade container for this div is causing the buttons or anything on the view to be 'disabled' or not able to be accessed. To fix this I just went into the chrome dev tools and removed this element, accepted cookies, and was fine after that. Verified that this issue is happening on Chrome on multiple devices.
xq tian
Jul 21, 2022
PDF can not be loaded and save to "my locker"
it does not work on the website “www.sciencedirect.com”, PDF can not be retrieved and loaded, although I have institutional access to the papers manually.
林庚賢
Jun 13, 2022
endnote click lag in wos result page
when i use wos database,"View PDF with EndNote Click" always show lag more then 5sec in wos result page in this month.Sometimes i have to reload the result page,then i can see the "View PDF with EndNote Click" .
Anthony Salazar
Jun 6, 2022
Endnote click does not pop up
Dear Publisher,
When viewing an article from Science the Endnote plug in does not pop up asking me if I want to preview this article. I really enjoy this feature as it makes adding to my library easy. Why is it that some websites work while others do not. Is there anyway to manually activate this function when it does not do it automatically?
Best,
Anthony