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Email Tracker for Gmail, Mailsuite-Mailtrack

mailsuite.com
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4.4(

11.3K ratings

)
ExtensionCommunication2,000,000 users

4.4 out of 5

11.3K ratings

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Review's profile picture

Tim LuckeOct 7, 2024

Been using Mailsuite for many years now and don't plan on stopping any time soon as it does exactly what I need it to do with enough customization to fit my specific needs. Support is also super efficient as well. When I wanted to switch my Pro Plan to a different email account, it was done within a couple of hours without any hassle.

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Quintyn PatrickSep 30, 2024

I was very happy with the service since 2018 but they scammed us out of the legacy plan by not letting me update the payment method or replying to any support emails and then requiring us to upgrade for an additional $310.00 USD (equivalent to what we had) per year when the annual plan expired. Very disappointed.

3 out of 3 found this helpful
Replier's profile picture

Mailtrack TeamDeveloperOct 1, 2024

Dear Quintyn, You enjoyed a promotional price of 24 USD per year for 5 years for 12 different email accounts. Last year there was a payment problem and your subscription could not be renewed. Sometimes Paypal and other payment processors block the transactions without giving any reason. I understand your disappointment, but there is nothing we can do in such cases. We are sorry that we can no longer offer you the Legacy plan. Still, we are also very sad that after serving you well for 5 years for 2 USD per month, you decided to threaten us by posting bad reviews like this and calling us scammers, especially since you are still benefiting from our work by using the free version daily. Best Mailsuite Team

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Aishwary JainSep 30, 2024

If you send a mail from laptop and if you read your mail on mobile, it will show "the recipient has just read your mail".

2 out of 4 found this helpful
Replier's profile picture

Mailtrack TeamDeveloperOct 1, 2024

Aishwary, Mailsuite has many systems built in to prevent your own opens from being counted, and this should not happen. Please contact us at help@mailtrack.io so we can help you fix this issue

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Enzo SnymanSep 30, 2024

The support staff is extremely efficient. They helped me resolve my request in the space of making a cup of coffee. A+

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Monsur AhmedSep 26, 2024

Highly Satisfied ❤❤❤

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Oscar SchynsSep 26, 2024

Great product for a very good price!

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Muhammad SaqibSep 24, 2024

Ordinary Services

1 person found this review to be unhelpful
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Catman SouthamptonSep 19, 2024

VERY VERY USEFULL 9 / 10 dropped 1point due to does not pick up on all emails

1 person found this review to be unhelpful
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Philip ZajicekSep 12, 2024

I've used this for years now, this is a great tool with no bloatware. Would highly recommend.

4 out of 8 found this helpful
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Manjot SinghSep 9, 2024

Good stuff, good customer service - light weight - and useful for outreach on a SMB level!

2 out of 4 found this helpful
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