FelixSphere

As a end user in the company, I could submit ticket whenever I want with one click and took screenshot to report my issues. I could also ask Felix AI assistant to help me with the questions I want and assign ticket to my peers. It's a powerful tool that's handy for my everyday use.

As an organizational user, I've found the AI assistant to be incredibly helpful in streamlining my daily tasks. It provides a convenient way to access support, give feedback, and log issues, ensuring that other members of my organization are kept informed without the need for complex workflows. Instead of navigating through multiple steps, I can simply open the AI assistant and efficiently complete these tasks. It’s a lightweight yet powerful tool that helps me get the IT support I need.

FelixSphere's AI assistant, Felix, has been a game-changer for our team. Since integrating Felix, we've seen a significant improvement in how we handle IT support and product inquiries. Felix provides instant, accurate answers and logs IT tickets seamlessly, eliminating the need to switch between tabs or platforms. This has greatly reduced our response times and improved workflow efficiency. Felix's personalized suggestions based on user behavior have also enhanced our customer engagement an... Show more