11 support issues
For additional help, check out the developer's support site.
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Vishal Kumar
Jun 28, 2021
Petapator extension not working fine from quite some time
Hi Team,
I am using the Petapator since 2013. But recently i observed that either the images or text does not open in the Petapator. Due to this issue, i stopped using it. But it affects my efficienty. Can you do something on this issue?
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Christian C.
May 16, 2017
getting the .csv export to work
Hi,
I love the Petapator. I tried to get the CSV export function to work. It does not work when I select the the patents and only displays the first 5 when I export directly.
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Cheng Jerry
Oct 30, 2016
Can't login
Nothing happened after clicking the "login" button.
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Jack Rosa
Jan 15, 2016
ver 8.0 release announcement
I installed the extension and am trying to use it with the USPTO website. Ran a Quick Search and my results page keeps showing the "Petapator 8.0 is released." message and wont let me see my results (supposed to be 45 hits)
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Alex O
Jun 9, 2015
Figures not showing up
Today, the figures stopped displaying on the right side. I uninstalled and reinstalled Petapator, but that didn't fix the issue. First time I've seen this and I've been using Petapator for years. Anyone else experiencing this?
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Elton Leung
Jan 6, 2015
how do I choose what to show by default?
the extension is very nice but when I check figure and detail under show, the page just won't finish loading. Is there any way that we can uncheck that two options without loading the page.
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Matthieu Hausig
Oct 23, 2014
Blank pages and missing fields
Looking at single patents is returning blank pages. Also, email summaries are missing most fields. Everything was working fine a couple days ago, its just since yesterday that there have been problems.
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Lin Eric
Jun 23, 2014
erenced-by bar chart unable use
Referenced-by bar chart unable use. Do you have same question.
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Todd Pleiness
Jun 4, 2014
highlighting
The text color in the highlighting box/tool window is white and the same color as the box, so you are unable to see what you entered into the field.
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A Chrome Web Store user
Apr 18, 2013
Permissions
Really like what you've done. As an inventor your extension may be very helpful, but the permissions seem very broad. I can handle sharing TAB use, but ALL my DATA on ALL websites? Would this mean if I fill out a form with my social security number and other personal data that you could have access to that data?
Thank you in advance for your time.
Geary
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