9 support issues

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qing li

Aug 20, 2023

Substitute dataset function is not working

Hi Mathew,
I noticed that substitute dataset function is not working. When pick the new dataset that I want to swap to and click the done button, nothing happens. Could you please have a look and fix the issue? This is a very useful function.
Cheers,
Lucas

William Brown

May 8, 2022

Dataflow layouts won't save

Hi Matt,
First of all the tool is AWESOME. This makes dataflow management so much easier. The problem I am having is after I arrange my nodes the way I like it and save, it won't be saved if I close the browser and come back later. Where is this data saved? Is this normal or is this an issue with saved metadata on my macbook? Any help would be appreciated.

Erik Schefstad

Jul 8, 2021

Blank SAQL Sidebar

When I activate the SAQL Sidebar- I get a blank Navigation sidebar (the word 'Navigation' and the refresh icon but nothing below). I've tried in Chrome, Edge, uninstalled, reinstalled, cleared cache. It works in our dev environment but not production. Dev & Prod are on the same release/patch. Any help to troubleshoot is greatly appreciated.

John Bergin

Nov 24, 2020

Can't download metadata anymore :(

Hey Matt, firstly thanks again for this extension, absolute game changer. Secondly, we can't seem to download dashboard metadata anymore... Fair chance this is an internal IT issue, but thought I'd also see if anyone else was experiencing the same problem with the extension. Cheers

Oğuz Kaan ÖNCÜLER

Sep 15, 2020

Not working in Sandboxes

Hello,
Since 2-3 days I cannot use extension in sandboxes. It is only work in Production. I tried with different browser and the result is same. Also I changed the site access to "all" and "click". But it is not working with sandboxes anymore.

Kyle Butler

Jan 17, 2020

Might break in the next release

Hey Mathew - I'm not sure what changed, but this extension isn't working on the Spring release. There are several UI changes and even the look and feel of the JSON UI is different. The specific error I get is "This page has an error. You might just need to refresh it.
[NoErrorObjectAvailable] Script error."

Oğuz Kaan ÖNCÜLER

Jan 17, 2020

Backup Data

Hello,

I am using this extension in my Edge Beta browser. Now Edge is available and I would like to use it as well. Once I load the extension in my new browser, I couldn't find the old dataflow layouts. Where it is stored in my pc?

Thomas Ernst

Nov 20, 2019

Word Wrap

When displaying the SAQL code I have to scroll quite a bit to the right (sorry, my SAQL codes are lengthy). Can we have a toggle to enable/disable word wrap?

Thomas Ernst

Sep 19, 2019

Sandbox

My sandbox uses lightning.force.com in the URL and it seems like the extension can then not pick up that I am in Analytics. My production environment is working fine since it is using salesforce.com in the URL.

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