Reviews: Dynamics 365 Integration for Gmail
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Dynamics 365 Integration for Gmail

avocado.software
4.5(

15 ratings

)

4.5 out of 5

15 ratings

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Review's profile picture

Lee MoreauSep 14, 2022

This plugin is total garbage and doesn't work at all. We tried it out but it said we had already done a trial years ago so I just went ahead and signed up for 4 licences. That was months ago, it hasn't worked ever since. Gestures and pressing back don't work when you have an email open, the only way to go back to the inbox is by clicking Inbox. The support people would tell me a new update was out and to update, but when I'd check I'd always already be on that version, yet same issue. I'... Show more

2 out of 2 found this helpful
Review's profile picture

Krasimir NachevAug 20, 2019

I think this extension is the best solution for the Dynamics CRM Gmail integration. All emails are tracked successfully, it is easy to find them in CRM. New features are good and the support is just perfect! Thank you very much guys for your good product.

1 person found this review to be unhelpful
Review's profile picture

Tim WiedemanJul 30, 2018

Current version is incomplete. Do not download if you need to add gmail replies to CRM. Extension only allows add to CRM when sending a new email or when receiving a new email. You CAN NOT add a reply to CRM. I will gladly give 5 stars when they update to solve this major functionality gap.

2 out of 2 found this helpful
Replier's profile picture

Akvelon IncDeveloperNov 9, 2018

Thank you for your question. The current version of the extension supports the option to track replies as separate activities from Gmail into Dynamics CRM. In case of any questions regarding this functionality, please contact us directly. For that, open Settings tab of the extension => Contact Sales and Support => CONTACT SUPPORT => fill out form with details and click the SUBMIT button.

Review's profile picture

Elly EmersonSep 28, 2017

I think this extension is the best solution for the Dynamics CRM Gmail integration. All emails are tracked successfully, it is easy to find them in CRM. New features are good, especially two-way sync between Dynamics CRM and Google calendar. The new design looks very good. Way to go!

Review's profile picture

User NameSep 26, 2017

New version is much better. They improved existing functionality, fixed some problems and created new design which is really nice. Great job! Highly recommended.

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