Dux-Soup for LinkedIn Automation

Excellent support team. I sent a request for refund because I forgot to pause my subscription and intended to restart it much later in the year. Without knowing my intent they responded promptly. I've never seen anything like it. They are transparent and accountable.

I've used the PRO version of Dux Soup for 5 or 6 years and it regularly helps me find new prospects to engage with, but I'm really writing this review to acknowledge the help of the customer support service team. They always respond promptly and seek to help wherever they can, I really can't fault their support. 1st Class, thanks team.

I recently switched to the Turbo plan for my outreach, and it’s been a game-changer! The enhanced features have significantly boosted my efficiency. Additionally, the customer service team deserves a special mention. They are incredibly responsive and have promptly resolved any issues or queries I had. Highly recommend it!

First time user of something like this. Dashboard is simple and easy to use, customer services is amazing. all in all can't fault the product or the service :)

Great product, had many returns from my outreach and received great customer support.

Received really great support by the staff. Swift and spot on. Quick turnaround

Support is slow to respond. I went through all their support guidelines before even attempting to contact and did everything that their help page suggested. No luck. So I reach out to support (via email is all they will provide regardless of their advertising). I give them all the details up front including my browser, the steps I've taken, my user id#, etc, yet they waste time emailing me questions that I've already given them the answers to and suggesting steps I've already told them I've t... Show more

Team Dux-SoupDeveloperMay 6, 2024

Hi, Thank you for bringing this to our attention. We sincerely apologise for the inconvenience you experienced. Rest assured, we take your feedback seriously and our technical team is actively working to address the issues you've encountered with the Brave browser. We understand the urgency of your situation and are committed to resolving this as quickly as possible. Thanks Team Dux.

I've been using Dux-Soup for several years, from the free version to the Dux-Soup Cloud, and I'm continually impressed by its capabilities and seamless integration with LinkedIn and my CRM. What stands out the most, however, is the responsive and helpful support team, which is invaluable for someone like me who isn't very tech-savvy. I actively evangelize Dux-Soup to my clients and colleagues for its unparalleled functionality and support. Thank You!

Excellent experience so far, with both the product, and support provided. The customer support team are outstanding. Throughout initial technical enquiries, through the two week trial and again now as a customer and user. I have been so impressed with the Dux-Soup team throughout. Cannot recommend highly enough.

Worst tool, everything is done manually.

Team Dux-SoupDeveloperApr 4, 2024

Hi, It sounds to me that you're having some trouble using our software. Please get in touch with support via info@dux-soup.com so we can help you, as our solution does indeed automate everything for successful outreach on LinkedIn. Thanks Team Dux.