Dummi

One of those things where you're like "why hasn't anyone made this" - and then you google it - and someone's made it.

Helps a lot even if you don't know much about how to structure a bug report

Great to capture info that I normally wouldn't easily have access to. Minimally use but great for the convenience.

Dummi has helped our QA team to send easy to understand and detailed reports to our developers. its easier to report bugs, and easier to fix them with Dummi. Great tool.

Using Dummi has transformed the way our team handles bug reporting and issue resolution. It has significantly cut down the time spent identifying and reproducing bugs, allowing us to quickly address customer issues. The reports it generates are detailed and intuitive, which helps our developers focus on the right areas without wasting time. It’s become an indispensable tool for our team, and I highly recommend it for anyone looking to streamline their support and development process.

As a product owner Dummi has helped us to easily triage reported issues. Issues reported as a "Bug" can often be attributed down to feature design or user training/education. With the use of Dummi the support team have been able to reduce the number of tickets requiring developer input. The back and fourth to clearly communicate what the customer experienced is simply not needed anymore with Dummi.

Incredibly easy to use and intuitive software. The report Dummi provides clearly identifies bugs and helps our team address them at pace. It's made a huge difference to team productivity.

The reports generated by Dummi are so detailed, I can dive right into fixing the issue without needing to gather extra information. It’s become an essential part of my toolkit.

Great for quickly reporting user issues to team! Definitely recommend, made the bug reporting process so much quicker, specially when I have to reproduce an issue on the live software. Totally a time-saver and free version is comprehensive.

Dummi has increased our support team's ability to handle customer support significantly. We used to have a support team of four which has now been reduced to one! That support team member has been tackling more support requests than before too. It's allowed other support team members to step into other roles in the business which has been an fantastic additional benefit. The screen capture feature is incredibly useful and it's made the communication between our developers and support team muc... Show more