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DragApp: Gmail shared inbox

www.dragapp.com
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4.1(

698 ratings

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4.1 out of 5

698 ratings

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Linda Fiona ZeidlerFeb 26, 2025

Drag is a great app for communication, making teamwork more efficient by organizing emails and tasks in a shared workspace. It simplifies collaboration, reduces email clutter, and improves workflow. Highly recommended for teams looking for better email management!

1 person found this review to be helpful
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Jen BirdJan 20, 2025

Support team have a good response rate and are helpful. Drag App is great for our business and allows us to handle multiple emails and threads together for answering general enquries and other shared inboxes. A great product!

4 out of 4 found this helpful
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Patrycja RejninDec 12, 2024

Great and fast response. Thank you

4 out of 4 found this helpful
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MMHW-Management TeamDec 6, 2024

This app has been nothing but a headache for our company. From day one, it's been riddled with glitches and bugs. We've experienced daily issues, which has disrupted our workflow and caused unnecessary frustration. For a tool that is supposed to improve efficiency, it's done the opposite. We're extremely disappointed and wouldn't recommend this app to anyone looking for a reliable solution.

1 out of 12 found this helpful
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Estefany ChavezDec 5, 2024

I had high hopes for this company based on the effectiveness it advertises, but unfortunately, my experience was far from positive. The customer service has been very unhelpful in resolving any tech issues. The DRAGAPP itself was also a letdown. It didn't match the description online, and the quality/functions was subpar for the price. Overall, the lack of communication, poor product quality, and frustrating glitches have left me completely dissatisfied. I would not recommend this company/... Show more

1 out of 12 found this helpful
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Mariana O’ConnorDec 5, 2024

If I could give zero stars, I would. DragApp is incredibly glitchy, and these glitches severely disrupt our day-to-day business operations. Issues such as cards disappearing entirely, tags vanishing on their own, and automations failing are just the tip of the iceberg. We have lost so many clients and referrals due to these problems. Today for example, Dragapp is completely down for our business and no one in customer support cares. The most frustrating part, however, is their customer supp... Show more

1 out of 12 found this helpful
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Dr. Jessika MayesDec 5, 2024

RUUUUUUNNNN THE OTHER WAY IF YOU ARE THINKING ABOUT GETTING THIS PRODUCT. BETWEEN THE MALFUNCTIONS, GLITCHES, AND HORRIBLE CUSTOMER SERVICE, IT HAS DONE NOTHING BUT CAUSE ME STRESS AND LOSS OF INCOME FOR MY BUSINESS.

1 out of 12 found this helpful
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Monique NewtonOct 7, 2024

Drag supports our capacity to work as a team to manage and provide services to our clients. We easily communicate among our small team about the work we are doing for our clients and what stage we are at. Drag is professional and user-friendly!

8 out of 8 found this helpful
Replier's profile picture
Drag TeamDeveloperDec 12, 2024

Thanks for the review, Monique!

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Amine MenhichOct 7, 2024

We're all using Drag here at CICR! Such a simple yet effective tool to organize emails and assign them to team members etc... Amazing!

8 out of 8 found this helpful
Replier's profile picture
Drag TeamDeveloperDec 12, 2024

It means the world to us, Amine :)

Review's profile picture

Jesse GreenSep 1, 2024

I've tried a number of CRM solutions and either the user is so encumbered by a feature-set that is well beyond the needs of anyone but the most advanced sales teams, or the costs are exorbitant and not worth the price of entry. DragApp balances the two perfectly, with seamless Gmail integration and a straightforward kanban solution to visually see opportunities working their way through the pipeline.

8 out of 8 found this helpful
Replier's profile picture
Drag TeamDeveloperDec 12, 2024

Hi Jesse, thanks for the kind review. Simplicity has always been core to our philosophy, indeed. Glad to hear that this is being acknowledge by users.

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