DownloadBuddy — Etsy download help kits

Write clear multilingual replies and branded instruction images for Etsy buyers who cannot download their digital files.

Help Etsy buyers access their digital purchases with clear replies and matching visual instructions. DownloadBuddy helps digital sellers prepare reusable support kits for common download problems. Choose the issue, select a language, customize the instructions, and copy a reply or download a branded guide to send to your customer. WHAT YOU CAN DO • Prepare help for common issues involving downloads, guest purchases, missing emails, ZIP files, PDFs, and template access. • Create replies and visual guides in English, French, Spanish, German, Dutch, and Italian. • Customize instructions with your shop branding. • Save product presets for questions you receive repeatedly. • Keep saved help kits for future use. • Export and import your settings and presets. HOW IT WORKS 1. Choose the buyer’s download problem. 2. Select the language and an optional product preset. 3. Review and edit the reply and visual instructions. 4. Copy the reply or download the guide. 5. Send it to your customer through Etsy Messages. You review and send every response yourself. Your buyers do not need to install anything. FREE TRIAL AND LIFETIME ACCESS Try 3 help kits for free. Unlock unlimited help-kit creation with a $5 one-time purchase through Gumroad. No subscription. An internet connection is required to purchase and activate a license. Replies and visual guides are generated locally on your device. PRIVACY DownloadBuddy stores your settings, presets, and saved kits locally. It does not automatically read your Etsy messages, orders, or browsing history. Gumroad handles payments and license verification. Published by YayaDeve. Support: novexalabsllc@gmail.com DownloadBuddy is an independent tool and is not affiliated with or endorsed by Etsy.