Support: DownAlbum

1,060 support issues

For additional help, check out the developer's support site.

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Antônio C.S. Filho

Sep 2, 2023

DownAlbum

NÃO FUNCIONA MAIS NO FACEBOOK E INSTAGRAM, VÃO CORRIGIR OU NÃO?

Farzang Kolah

Aug 18, 2023

UNABLE TO DOWNLOAD

HELLO

I HAD USED YOUR EXTENSION BEFORE BUT NOW AM NOT GETTING DOWNLOAD ICON ON INSTAGRAM PAGE, THOUGH I USE IT VERY RARE. PLEASE HELP

Jordan Rio Chiuputra

Jan 25, 2023

Cannot Load required variables!

Pls help to fix

Marg Boustead

Jan 22, 2023

Facebook says "cannot load required variable"

Just downloaded this Chrome extension - went to Facebook media page to download photos and got the message in the subject line

mahad ali

Jan 20, 2023

Not working on twitter

Downalbum is not working on Twitter says : " cannot get auth ". Not working on Instagram and Facebook either. Can you fix this . Thnx.

A-G S

Jan 18, 2023

kein Download der Images !!!

18.01.2023 Cannot get auth token !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Steve Kelem

Jan 10, 2023

Download EXIF tags?

When your extension downloads pictures from Facebook, does it copy the modification date and EXIF data from the photos? I don't want to set the timestamp for the downloads to the download date if the original data (& tags) are available.
Thanks!

Gerardo Gonzalez

Oct 1, 2022

actualización

ya no se puede descargar imágenes ni videos de Instagram.,Espero lo puedan solucionar y toda vía este vigente la extensión.saludos

Antônio C.S. Filho

Sep 27, 2022

Extensão serve no Firefox?

Extensão serve no Firefox?

Omar Abdallah

Sep 21, 2022

there's a bug that prevent instagram from logging in

the extension was working just fine .. until one time i was opening my instagram and login to my page for 2-3 seconds and i find myself logging out automatically.
the problem wasn't solved until i disabled this extension

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