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Documents Automation for Nutshell CRM

pandadoc.com
5.0(

1 rating

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ExtensionWorkflow & Planning897 users

2 support issues

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Mark Reynolds

Aug 15, 2017

Please support linebreaks in imported lead fields

Line breaks are not being included when brought across in tokens from the Nutshell API. I've checked the Nutshell API raw response and it does include linebreaks, but they are not displayed in Pandadoc documents when imported by this extension. This is currently halting a Pandadoc project because text that is only readable with line breaks is being clumped together in Pandadoc into one block of text which obviously isn't going to be easy to read and looks very unprofessional. Unusable.

The two examples of Nutshell lead fields that we've looked at are 'custom fields' (long text format) and the 'product notes/description)' field. But I assume this could be happening to other fields.

This is a big issue because the Pandadoc template in this project is finished and this one problem is stopping the client from starting their Pandadoc subscription.

This integration is so good (thanks so much), but this one issue is stopping us from using it - which is so frustrating. We just want our client to experience the improved Nutshell/Pandadoc workflow made possible by your chrome extension. Please help us fix this by supporting linebreaks in imported lead fields very soon! Please fix this bug.

Jolyon Favreau

Apr 3, 2016

hanging!!

after clicking Create new document the extension just hangs

http://www.clipular.com/c/6198572544950272.png?k=nwvgQZ-G5DE7F4BgWuLD1MsSFPQ

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