Dialpad Chrome CTI

Good extension allows me to call and message without using the app.

Useful when I need to call customers back from gmail directly.

Worked right away and I love that I can customise which websites can have the CTI available as well as direct my calls to the Dialpad app of my choosing.

Great extension enabling me to use Dialpad anywhere. There have been a bunch of recent updates with new features like automatically disabling recordings & AI when entering credit card information (or other sensitive info) - I can also customize how this is detected and it works on any web app like Shopify!

Can't even open the app on my Chromebook. Downloaded the App for Chrome. Installed the extension. Click on the extension to open the app, and get a blank screen with the message "Sorry! To use the Dialpad click-to-call feature, you need to install the Dialpad app."

Probably the worst extension of all time. Dialpad has no clue how to troubleshoot issues related to the click to dial functionality. They are literally just googling their support docs that I've already read while I'm on the phone with them. Pretty sure this might be the first time that this particular "support agent" is hearing about the CTI extension. POS.

The integrations are extremely finicky and unreliable. Paid ~$200 for a month of them trouble shooting their product without resolution. Got escalated to another tech support person when we went to cancel who wanted to start over troubleshooting. JustCall worked immediately and was cheaper.

Great extension for users on the Dialpad platform!

It doesn't work, when you click "Launch CTI" nothing happens

Doesn't work