Dialog Extension

WebRTC-based Chrome extension

Dialog Chrome Extension The Dialog Extension enables call-center agents to make and receive calls directly from their browser. Designed for speed, reliability, and seamless workflow integration, it connects your Dialog account to your daily browsing environment without needing softphones or external applications. Key Features: • Click-to-Call from any webpage • Instant call popups and real-time notifications • Secure microphone permission handling • Agent status control (Available, Break, Offline) • Call controls: Answer, Hang Up, Hold, Transfer • Automatic contact recognition & CRM integration • Works seamlessly with the Dialog Agent Console Built for modern call centers, the extension ensures faster workflows, reduced agent downtime, and a fully browser-based calling experience.