Desktop companion app for Dynamics 365 Contact Center

Overview

Enables Copilot Service Workspace app to communicate with Desktop companion app for Dynamics 365 Contact Center.

Desktop companion application for Dynamics 365 Contact Center delivers enhanced reliability for voice conversations by maintaining call connections even when the browser app refreshes or crashes. This standalone solution significantly reduces connection latency while providing valuable visibility into client-side resource consumption and device troubleshooting capabilities.

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Details

Version
1.1.0.8
Updated
July 13, 2026
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Offered by
Microsoft Corporation
Size
415KiB
Languages
38 languages
Developer
Microsoft Corporation
One Microsoft Way Redmond, WA 98052 US
Email
flowrpa@microsoft.com
Phone
+1 877-696-7786
Trader
This developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.
D-U-N-S
081466849

Privacy

Manage extensions and learn how they're being used in your organization

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes

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