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Desktop companion app for Dynamics 365 Contact Center

ExtensionCommunication933 users
Item media 1 (screenshot) for Desktop companion app for Dynamics 365 Contact Center

Overview

Enables Copilot Service Workspace app to communicate with Desktop companion app for Dynamics 365 Contact Center.

Desktop companion application for Dynamics 365 Contact Center delivers enhanced reliability for voice conversations by maintaining call connections even when the browser app refreshes or crashes. This standalone solution significantly reduces connection latency while providing valuable visibility into client-side resource consumption and device troubleshooting capabilities.

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Details

  • Version
    1.1.0.1
  • Updated
    July 14, 2025
  • Offered by
    Microsoft Corporation
  • Size
    301KiB
  • Languages
    35 languages
  • Developer
    Microsoft Corporation
    One Microsoft Way Redmond, WA 98052 US
    Email
    flowrpa@microsoft.com
    Phone
    +1 877-696-7786
  • Trader
    This developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.
  • D-U-N-S
    081466849

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

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