Desktop companion app for Dynamics 365 Contact Center
ExtensionCommunication1,000 users
Overview
Enables Copilot Service Workspace app to communicate with Desktop companion app for Dynamics 365 Contact Center.
Desktop companion application for Dynamics 365 Contact Center delivers enhanced reliability for voice conversations by maintaining call connections even when the browser app refreshes or crashes. This standalone solution significantly reduces connection latency while providing valuable visibility into client-side resource consumption and device troubleshooting capabilities.
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Details
- Version1.1.0.4
- UpdatedSeptember 10, 2025
- Offered byMicrosoft Corporation
- Size311KiB
- Languages37 languages
- DeveloperMicrosoft Corporation
One Microsoft Way Redmond, WA 98052 USEmail
flowrpa@microsoft.comPhone
+1 877-696-7786 - TraderThis developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.
- D-U-N-S081466849
Privacy
The developer has disclosed that it will not collect or use your data.
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes