Support: Designer Tools
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Designer Tools

designer.tools
Featured
4.8(

210 ratings

)

20 support issues

For additional help, check out the developer's support site.

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Richard Thomas DUNN

Oct 17, 2023

Free

Free?

David Cho

Oct 11, 2023

Receipt

Hi, How do i get a receipt for this paid purchase?

川原千穂

Jun 29, 2023

Is this available for commercial use?

Thanks for creating a great extension! Can you please tell me...
1.Is this available for commercial use?
2.Is this completely free?

I would appreciate it if you could tell me about that.

Dimitrije

Jan 30, 2023

Ruler issue

So when you toggle responsive mode and go mobile, ruler is actually in a way and blocking part of the screen to show the values for example gap between the edge of the screen and element next to it.

Дарья М

Jan 23, 2023

Doesn't run correctly

The extension runs in kind of backgroung mode behind all the content. There are just scales and text "Elevate your design process with Designer Tools PLUS Step up your game Close". Could you fix it please?

Eleonora Grigane

Jan 23, 2023

Something's wrong

The extension is not showing properly. There is text about the plus version, but you can close it and the ruler is broken

Muhammad Sanjar Afaq

Jan 23, 2023

Error on click, something with chrome.storage.sync

The extension doesn't start when I click it. Clicking the icon, raises an error. Pasted from the console:
```
store.js:1 Uncaught TypeError: Cannot read properties of undefined (reading 'sync')
at Object.setDefault (store.js:1:1997)
at Object.enable (init.js:1:2634)
at Object.toggle (init.js:1:2547)
at bootup.js:1:13
setDefault @ store.js:1
enable @ init.js:1
toggle @ init.js:1
(anonymous) @ bootup.js:1
```

Code where error occurs (from Sources tab)
```
setDefault: function setDefault(a) {
chrome.storage.sync.get(["design", "guides", "grid", "settings", "feedback"], function(b) {
var c = b.design
```
Error tooltip: "Uncaught TypeError: Cannot read properties of undefined (reading 'sync')"

Was working ~4 hrs ago (i.e. ~6:30 am Wednesday, 18 January 2023)

Angelo Sangiorgio

Jan 17, 2023

Plus Version Advantages

Great Extension - what are (or where can I find) the exact advantages of the plus version? Thank you

Gavin Hall

Jan 17, 2023

How to remove or reposition a guide once created

Hello there! Lovely tool. I subscribed to the pro version and its already proving very useful. How do i remove a guide?

Shafo

Jan 17, 2023

Premium features

Could you show a demo of what the premium features do exactly?

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