Daktela
Item logo image for Daktela

Daktela

daktela.com
5.0(

5 ratings

)
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Overview

Client for Daktela V6 omnichannel system that enables agents manage operator activities from any browser tab.

Use your Daktela contact center solution directly from any page you are browsing and control your activities anytime you are using Google Chrome. The Daktela for Chrome extension enables you to: - Dial phone numbers - Dial CRM contacts right from the phone number form field - Dial numbers directly from any web page you are currently browsing using context menu - Accept, reject, hold or transfer call activities - Switch to pause or return to ready state - Send direct SMS messages - Log on (or off) to individual queues based on my permissions - Dial phone numbers based on my last activities The Chrome extension requires you or your company using the Daktela solution. See https://www.daktela.com/en/virtual-pbx/ or contact our sales at daktela@daktela.com to receive personalized offer. Daktela V6 is omnichannel contact center solution to effectively support your customer care processes in modern and care-free way available 24/7/365.

5 out of 55 ratings

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Details

  • Version
    4.1.2
  • Updated
    May 6, 2024
  • Size
    24.25MiB
  • Languages
    17 languages
  • Developer
    Daktela
    Vinohradská 2828/151 Praha 3-Žižkov 130 00 CZ
    Website
    Email
    daktela@daktela.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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