CustomerIQ - Collect Customer Feedback from Anywhere - Chrome Web Store
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Overview

Collect customer feedback, conduct market research, or build a competitor analysis from anywhere on the web.

CustomerIQ is the AI platform to automatically discover and quantify themes across customer feedback channels like calls, emails, chats, surveys, tickets, and transcripts. With our Chrome extension you can quickly capture feedback from anywhere on the web. Whether it's a short piece of a text or an entire web page, CustomerIQ's AI will extract relevant highlights and store them in your workspace. This is particularly useful for: - Capturing feedback from emails - Extracting highlights from community pages like Reddit or Facebook - Extracting highlights from product and customer review pages - and more! Here's how it works 1. Download the extension and create a CustomerIQ workspace 2. Highlight any text on a web page (or highlight the whole page) 3. Copy (Ctrl+C or Cmd+C) 4. Paste into the extension 5. Create a submission CustomerIQ's powerful AI will automatically extract highlights from any submission, so you don't need to worry about formatting or how readable the text is. You can review the highlights from any submission immediately after creating them. CustomerIQ makes it lightning fast to capture and synthesize feedback from any source.

5 out of 55 ratings

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Isaac FeilMay 8, 2024

Game changer. Using it to scrape web reviews for market research and it's made the process much faster. Favorite aspect is how then within the platform, the AI highlights categorize then rank the top issues which customers voice in the reviews. Sleek tool.

1 person found this review to be helpful
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Kyle AMay 6, 2024

CustomerIQ is essential to our workflow. Every week, I get numerous queries about product features and user experiences. This tool allows me to quickly gather and categorize feedback, where I can later search and target messaging to those same people. It’s far more efficient than juggling emails or manual notes.

1 person found this review to be helpful
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David HealyMay 3, 2024

Love it! The extension is easy to use. If you get feedback via email and want it organized, you definitely need to try CustomerIQ.

1 person found this review to be helpful

Details

  • Version
    1.1.0
  • Updated
    May 10, 2024
  • Size
    122KiB
  • Languages
    English
  • Developer
    CustomerIQ Inc
    2126 Belle Avenue Lakewood, OH 44107 US
    Website
    Email
    support@getcustomeriq.com
    Phone
    +1 919-559-0827
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

CustomerIQ - Collect Customer Feedback from Anywhere has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

CustomerIQ - Collect Customer Feedback from Anywhere handles the following:

Personally identifiable information
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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