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Customer Support AI Assistant

ExtensionTools3 users
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Item media 1 (screenshot) for Customer Support AI Assistant
Item media 1 (screenshot) for Customer Support AI Assistant
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Overview

Help customer support specialists using Zendesk more efficiently with the assistance of AI

The tool will extract ticket information from Zendesk, translate any language into Chinese, and enable customer support specialists to quickly draft a response. This draft is then polished into a formal email, which can be translated into multiple languages as needed. By streamlining this process, the tool significantly enhances productivity for customer support roles. 智能内容总结 利用AI技术即时总结客户对话和工单内容,快速理解关键信息。 多语言支持 支持20多种语言翻译,包括英语、中文、德语、法语等,让全球客服无障碍。 AI回复生成 使用先进AI助手生成专业、符合上下文的客户回复。 界面定制 调整字体大小和工作区布局,打造符合个人习惯的工作环境。 草稿管理 创建、预览和优化回复草稿,确保每次沟通都完美无误。 一键访问 使用Command+T(Mac)或Ctrl+T(Windows)快捷键,无缝集成到Zendesk工作流程中。

Details

  • Version
    1.6
  • Updated
    December 14, 2024
  • Offered by
    AI Assistants
  • Size
    35.57KiB
  • Languages
    中文(中国)
  • Developer
    Tianshi Zhu
    532 Brookshire Dr Lancaster, PA 17601-5087 US
    Email
    aiassistants22@gmail.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

Manage extensions and learn how they're being used in your organization

Customer Support AI Assistant has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Customer Support AI Assistant handles the following:

Personally identifiable information
Web history

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes
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