Curious Snips

Type a /shortcut in any chat, help desk, email or text box and it expands into your saved support reply.

Curious Snips turns your best support replies into shortcuts. Type /hi and press Space in any chat tool, help desk, email or text box, and the full reply appears, with the customer's name, your name and the right app details filled in. Built for support teams • One shared library for the whole team. Edits reach everyone within a minute. • Roles: owners and admins manage the team, editors change replies, viewers just use them. • Everyone can also keep private replies in My replies, seen only by them. • Several apps? Each app has its own name, review link, help link, support email and refund window, picked automatically from the page you're on. Fast to use • Shortcut + Space expands the reply. Tab jumps to each [blank] to fill in. • Ctrl+Shift+Space searches every reply on any page. Or right-click a text box → Insert reply. • Works in web chat tools, help desks, Gmail and plain text boxes. Smart replies • Formatting: bold, italic, strikethrough, links, bulleted and numbered lists. • Quick forms before inserting: text fields, paragraphs, dropdowns, date pickers and optional sections. • Dates like "in 3 days", the time, your clipboard, the page title, and replies inside replies. • Notes for your team that are never sent to customers. Also included • Usage stats: most used and never used replies, for you or the whole team. • Trash with 30-day restore. • Import and export as JSON or CSV. • Works without an account too: replies then stay on your computer only. Private by design: what you type on websites is checked for shortcuts on your computer and never sent anywhere.