CRM Integrator for hosted telephony
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Overview

Control and Monitor your Cisco Broadworks telephone handset using your Chrome browser from a PC, Mac or Chromebook.

Control and Monitor your Cisco BroadWorks telephone handset using your Chrome browser from a PC, Mac or Chromebook. Integrate with popular CRM systems and control and monitor your hosted telephony handset using your Chrome browser from a PC, Mac or Chromebook. Get notified of new calls, including the caller's name, and quickly answer the call even when your browser is minimised. Features include: Call control of our handset including answer, hang up, hold, transfer, pickup and make call Integration with many popular CRMs providing caller preview, contact popping, address book search and click to dial. Call history, call settings, directory integration The extension is designed for use with the Cisco BroadWorks hosted telephony platform.

3.5 out of 52 ratings

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DeadNerd Gaming (DeadNerd51)Sep 9, 2021

One mayor issue with this integration, at least on macOS, is that the call notification essentially creates a new chrome window, which automatically takes focus, in turn kicking you out of anything that you were doing previously. This means if you are say writing an email, each time a call rings your phone it will kick you out of the email, which can be very disruptive to your workflow.

3 out of 3 found this helpful

Details

  • Version
    1.1.10.7676
  • Updated
    September 30, 2022
  • Offered by
    Mondago Ltd
  • Size
    4.3MiB
  • Languages
    English
  • Developer
    Mondago Ltd
    2 Commerce Road Peterborough PE2 6LR GB
    Email
    info@mondago.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

CRM Integrator for hosted telephony has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

CRM Integrator for hosted telephony handles the following:

Authentication information

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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