18 support issues
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Mehdi Malekzade
Oct 15, 2022
Redirecting URLs are sent broken for my recepients
Hi,
All URLs in my emails are sent broken because of the redirect URL of your website.
I even removed the extension but the http://mailalert.io/ redirect URL is still on all of the URLs.
How can I remove it?
This is a real problem here. Please review and help me fix it.
Thank you,
Mehdi Malekzade
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mike james
Sep 28, 2022
Query
Hi
I have been using another tracker, wou[d i be able to use yours without losing old information
thanks
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Trevor Youens
May 22, 2022
Stopped working
Hi This extension has suddenly stopped working. It has always been brilliant now the icon at the top has a red triangle with an exclamation mark on it. I have tried uninstalling and reinstalling but it still doesn't work. Can you help please?
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Michael
Feb 1, 2022
Icon with exclamation mark
My sent mail shows the green ticks, but at the top of Chrome the icon shows an exclamation mark.
What does this mean?
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Lianna Liew
Jan 27, 2022
Set up issues
Installed the extension but can't set it up. The setup screen times out in seconds, there's literally no time for me to read what it says and it took countless attempts to click "Next" quick enough to get to "Finish". Tried it on two different computers.
Even after getting through the set up there's no evidence of it - no check mark icons and there's a red caution triangle over the logo on my extensions toolbar... I think Google is disallowing the application from running? I tried to change the settings though and still nothing... It's such a shame, this seems like it does exactly what I need it to. If only it were possible to set it up...
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Karl Michail Gaela
Oct 5, 2021
Tracking Code with my own messages | Cannot be used with 2FA enabled accounts
Hello!
I cannot enable the "Remove Tracking code from your messages", probably due to the implementation of 2FA on my account (App blocked error). Hoping this gets fixed because I often reply to emails in the thread and I trigger a false positive read flag.
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Margie Berold
Sep 7, 2021
Mailalert not working.
I installed MailAlert yesterday. After the extension was added, I receved a message to reload my gmail and it would be active. I did and still not working.
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Kriezel Daria (Zeng)
Jan 21, 2021
Google Blocked
I can't activate the button for removing the code because it says Google blocked the application.
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Elizabeth Todd
Sep 21, 2020
not working
i have un-installed re-installed but get an error message saying sign in with google temporally disabled for this app
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Daniel Činátl
Sep 18, 2020
Stopped working
Hi,
it has stopped working, there is an exclamation mark at the app icon, but with no detailed specification.
Please help
Thanks
Daniel
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