Core | Crypto Wallet & NFT Extension

Ledger usage is broken after 1.86 update, can't approve any transactions...

Avalanche SupportDeveloperOct 21, 2024

Hi there, this bug was patched in version 1.86.1. Can you please let us know if that resolved the issue for you?

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Just downloaded this crypto wallet and love its sleek, user-friendly interface. It's easy to navigate, with all key features like sending, receiving, and tracking transactions right at your fingertips. Great experience so far!

i am not a noob but how can it be that it is simply impossible to bridge back from btc.b to btc? ledger is always reported as disconnected, but it is not. crazy complicated. wallet structure is basically incomprehensible.

Avalanche SupportDeveloperJul 15, 2024

Hi there, can you please email support@avax.network so we can help assist resolving this Ledger disconnection issue?

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How can I connect my trezor wallet?

Avalanche SupportDeveloperJul 9, 2024

Hi there! Trezor is not a supported hardware wallet at this time, however, if you would like to request it to be added, you can do so here: https://support.avax.network/en/articles/6323380-how-to-share-product-feedback-report-bugs-and-request-features-in-core

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I am unable to connect my core wallet. Multiple failed attempts have been made.

Avalanche SupportDeveloperJun 24, 2024

Hi Shai, can you please email support@avax.network with some additional information about the unsuccessful log in attempts so we can help troubleshoot the issue?

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I cannot log into my account...

Avalanche SupportDeveloperJun 17, 2024

Hi there, can you please email support@avax.network with some more information so we can help troubleshoot the issue?

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Just logged in to my core app to restake and my balance showed zero my AVAX are gone, tried to check recent activity to see what might have happened but surprisingly all my previous staking info are wiped and shows no activity

Avalanche SupportDeveloperJun 10, 2024

Hi there, if you are no longer seeing any wallet history, are you sure you are logged into the same wallet? If you are still experiencing this issue, please email us at support@avax.network and we can assist further.

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lost all my avax whit core

Avalanche SupportDeveloperJun 10, 2024

Hi there, if there is an issue with viewing your funds, please email us at support@avax.network and we would be happy to assist.

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I'm on https://core.app/discover/ and trying to connect my Core wallet that I've already downloaded the extension for and set up, but whenever I click 'Connect' I keep being directed to chromewebstore, where my only option is to 'Remove from Chrome'. I'm stuck in a loop and it seems like I will have to transfer funds from Core to a wallet that will actually connect.

Avalanche SupportDeveloperJun 3, 2024

Hi there! Is your active network in Core extension when trying to connect a non-evm network? (Bitcoin, X/P-Chain, etc)? I recommend trying to toggle to the Avalanche C-Chain before connecting to Core web to see if that resolves the current issue.

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this wallet is responsible that I have lost all my Avax. It embodies why crypto makes no sense and has no real use case for adoption. Why did I need to move something from one wallet to another through an extremely complicated process and the end result is a complete loss. Stay away from this wallet, and from crypto as a whole. It's money from nothing, which in itself cannot work.

Avalanche SupportDeveloperMay 21, 2024

Hi there, can you please email us at support@avax.network to share some additional information about the issue that you are facing with Core?

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