Copper CRM for Gmail

Works great! Annual billing means if you add a seat you pay for it for the year. Keep that in mind if you are weighing a discount vs flexibility.

The way it integrates seemlessly and provides access to client conversation history to the whole team is absolutely superb. Highly underrated sales- support- business tool. Thank you Copper for being awesome.

As a small business I love that copper can keep my emails and task organized. The large CRM platforms were too much. As my day is all email, Copper is just what I need.

Its pretty poor, works for a week then destroys my gmail interface. Actively trialing alternatives to copper, it is the only saas product i know that gets worse rather than better over time.

The extension messes up my email screen and hides the gmail search bar at the top.

The extension doesn't work 90% of the time. Not detecting recipients, not allowing to turn off tracking, track email that it shouldn't etc. Tried uninstall and re-install. Didn't help.

Your classic bait and switch CRM. Promise you the world and the software comes up short. Missing major key functions to actually function a business. Made me pre pay for an entire year, and dont offer refunds or cancellations. That should tell you all you need to know.

The email tracker no longer shows the number of email opens within Gmail itself. I can still see the number of opens from the copper dashboard and the Gmail extension. Not sure if this was an intentional change.

Copper CRM update needed! On your People form, under pull down menu for adding social contacts (thanks for having that feature) please remove Google+ (that's a dead network now) and instead replace it with Instagram!

Good CRM solution, but very hard to cancel the service, charged me for an additional year that I couldn't dispute.