Item logo image for Convoso Insight Lens

Convoso Insight Lens

Item media 1 (screenshot) for Convoso Insight Lens

Overview

Adds 4 calculated columns (APPT% & LXFER% of Contacts and Calls) to reports with customizable thresholds and column visibility.

Convoso Insight Lens transforms your Convoso reporting dashboard by automatically calculating and displaying key performance metrics. WHAT IT DOES • Automatically detects report tables on Convoso pages • Calculates APPT % (Appointments / Contacts) • Calculates LXFER % (Live Transfers / Contacts) • Injects calculated columns directly into existing tables • Color-codes results: Green (>10%), Yellow (5-10%), Orange (<5%) • Provides an overlay dashboard for detailed analysis • Exports processed data to CSV KEY METRICS • APPT % - What percentage of contacts became appointments? • LXFER % - What percentage of contacts became live transfers? • Contact % - What percentage of dials resulted in contacts? PRIVACY-FOCUSED • ALL processing happens locally in YOUR browser • NO data is collected, stored, or transmitted • NO external server connections • Works only on convoso.com domains HOW TO USE 1. Install the extension 2. Navigate to any Convoso report page 3. Calculated columns appear automatically 4. Click the extension icon to open the full dashboard overlay 5. Export to CSV for further analysis Built by Convoso users, for Convoso users.

Details

  • Version
    2.1.0
  • Updated
    December 17, 2025
  • Offered by
    robert.d
  • Size
    41.14KiB
  • Languages
    English
  • Developer
    Robert Floyd Dugger
    153 Ethelyn Dr West Palm Beach, FL 33415 US
    Email
    robert.d@consumrbuzz.com
    Phone
    +1 561-720-0987
  • Trader
    This developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.

Privacy

Manage extensions and learn how they're being used in your organization
The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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