ControlUp Enrich
Item logo image for ControlUp Enrich

ControlUp Enrich

www.controlup.com
5.0(

2 ratings

)
ExtensionTools1,000 users
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Overview

Improve IT team productivity with real-time desktop performance monitoring, remote assistance & remediation.

ControlUp’s Enrich gives IT admins and IT support teams real-time user experience insights without having to leave the tools and interfaces they already have in use to manage their physical or virtual desktops or use to manage IT support tickets, including Microsoft Intune and ServiceNow ITSM. In addition to bringing in real-time performance metrics, asset information and important application and OS events, IT teams can immediately troubleshoot and remediate issues that prevent the user from being productive through built-in actions and remote assistance capabilities. Built to work with ControlUp’s DEX Platform, the Enrich plug-in enhances efficiency, detects, and resolves issues rapidly, provides insights on user experience and helps to manage device performance without having to navigate across different consoles. ControlUp Enrich functionality includes: • Support for Microsoft Intune • Support for ServiceNow • View device hardware, OS, and other asset details • Real-time Windows, macOS and Linux device performance monitoring • Built-in troubleshooting & remediation scripted actions • Remote Assist: remote shell, remote shadow and remote control • Device Event Log monitoring • Active process monitoring and control • Application and OS crash information • Top CPU and RAM consumers insights

5 out of 52 ratings

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Review's profile picture

Joel StockerOct 27, 2023

This is an excellent plug-in. I use Microsoft Intune for desktop device management and I use the ControlUp platform for Digital employee experience monitoring and optimization. This plug-in allows me to immediately see any real-time experience issues a user might have without having to leave the Intune interface, saving me time and money. Highly recommend this plug-in and if you don't have a DEX tool yet (or need a better one), check out the ControlUp DEX Platform

4 out of 6 people found this helpful

Details

  • Version
    1.1.5
  • Updated
    December 13, 2023
  • Size
    1.41MiB
  • Languages
    English (United States)
  • Developer
    Controlup Technologies
    3141 Stevens Creek Blvd San Jose, CA 95117 US
    Website
    Email
    extensions_admin@controlup.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

ControlUp Enrich has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

ControlUp Enrich handles the following:

Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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