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Context Menu Enterprise

contextmenuenterprise.com
5.0(

5 ratings

)
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Overview

Save time, drive SOP adherence, & boost productivity all from the convenience of the right click menu

Context Menu Enterprise provides browser-based productivity tools from the right-click context menu. Our flagship, Quick Search, product enables enterprises to build a menu of dynamic custom searches saving their teams time, driving SOP and best practice adherence across the org, and boosting productivity for any team performing regular browser based lookups. Our users report estimated time savings of 30-60 mins per day across a variety of teams ranging from support, sales, engineering, operations, and more. Any leaders managing at scale can recognize that if let's say 100 people are saving 30 minutes per day through a more efficient process, that adds up to major savings for enterprises across an entire year. To use Context Menu Search, simply highlight an account number, error code, or any other line of text relevant for your use case, then right click and select the search to pass this line of text into. With our Quick Search product, the highlighted line of text will be dynamically passed into your configured search URL selected from the menu and the new tab will be launched automatically. Your admins can also configure bundled searches and groups to guide agents toward troubleshooting best practices and guarantee all relevant KBs, documentation, and resources are checked before escalation. Context Menu Enterprise is simply not optional for enterprises looking to provide the best experience to customers. Check the Coming Soon tab for more new features on the way including AI integration with a saved prompt menu, "Note Clipper" which will automatically copy highlighted text and media into your note document, and "Approved Verbiage" which provides a menu of text snippets for common and standardized customer communication.

5 out of 55 ratings

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Details

  • Version
    1.7
  • Updated
    September 15, 2024
  • Features
    Offers in-app purchases
  • Size
    231KiB
  • Languages
    English
  • Developer
    Bedison LLC
    5900 Balcones Drive STE 100 Austin, TX 78731 US
    Website
    Email
    support@contextmenuenterprise.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

Context Menu Enterprise has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Context Menu Enterprise handles the following:

Personally identifiable information
Financial and payment information

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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