ConnectWise Manage Ticket Search

Chrome extension for searching tickets in ConnectWise Manage.

🚀 Supercharge your ConnectWise Manage workflow with lightning-fast ticket lookups! Tired of navigating through multiple pages and menus in ConnectWise Manage just to look up a ticket? This extension transforms your ticket search experience, allowing you to find any ticket in less than 2 seconds from anywhere in your browser. ✨ Key Features: ✅ Instant Ticket Access - Look up any ConnectWise Manage ticket in under 2 seconds ✅ Smart Auto-Search - Automatically opens tickets when you enter 6 digits (configurable) ✅ Keyboard Shortcut - Quick access with Alt+S (customizable) ✅ Universal Access - Search tickets from any webpage, no need to be in CWM ✅ Fully Configurable - Customize for your specific ConnectWise Manage instance 💡 How It Works: 1. Click the extension icon or press Alt+S 2. Type or paste your ticket number 3. Extension automatically opens the ticket in a new tab 🎯 Perfect for: - IT Support Teams - ConnectWise Manage administrators - Help desk technicians - Anyone who frequently looks up CWM tickets ⚙️ Setup: To configure the extension for your ConnectWise Manage instance: 1. Right-click the extension icon in your browser's toolbar and select "Options" (or "Manage Extension" then "Preferences" for Firefox). 2. Enter your ConnectWise Manage domain (e.g., `na.myconnectwise.net`). 3. Optionally, adjust the URL Path and Ticket Number Length if your setup differs from the default. 4. Save your changes. Transform your daily workflow and save time with instant ticket access. No more clicking through menus - just fast, efficient ticket lookups every time. ⚡