4 support issues
For additional help, check out the developer's support site.
- All
- Questions
- Suggestions
- Problems
Daniela Silva Paredes
Jan 17, 2024
7 day guarantee
Hi. I paid the pro subscription and cancelled it after some minutes since the app didn't do what i needed (download comments!). You stated we get the money back if we cancel the subscription before 7 days, so I want my money back. Can you process that refund?
Minh On
Dec 10, 2022
Back my money
It's a scam app, money automatically deducted and I don't used this app.
App not available,
Function not available
how to get my money back
Dave Varabioff
Sep 20, 2022
Stops at 500, every time
the software stops at 500 no matter how many times I restart
Dillon White
Aug 22, 2022
Very confused
Stops exporting at around 350 comments. Even in your tutorial video, you hit pause at 350 and make it seem like a choice. Seems like it's because it can't do more. That's fine, obviously, but then you have to disclaim that. Please provide information to cancel service and get a refund.