2 support issues
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Θυμήσου
Oct 4, 2021
not enough pages to send more faxes
I need new page-volume to send faxes.
how do you do this?
It is very bad to reorder them on the cocofax site,
very confusing and you are stuck for help.
The automatic chat is a joke. No matter what you ask, he does not understand.
Very embarrassing is to go through google to contact them.
At first,I was excited about cocofax. However, I will now, after this miserable service (so, it is no service at all), not prolong my subscription.
again my request:
I need new page volume to send faxes.
how please do you do that?
Lisa Carper
Dec 29, 2020
New User
I have been trying to send a fax for 2 days. The document I need to send is very important and time is of the essence.
I tap "New Fax." I enter the recipients fax number and immediately get a message saying it is not a valid fax number. I tried "Add to Contacts" and that is no help. It's empty and no way to add this fax number to it.
I am still in my trial period. If I can get this done in the next bit I will cancel out of Cocofax.
Please answer asap.
Thank you.