11 support issues
For additional help, check out the developer's support site.
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Teacher Test
Feb 7, 2025
Deploy via Google Workspace
Hi, please can you tell me how to deploy this extension via Google Workspace? I can't find it when I look for it on the Google Workspace Marketplace? When one of our users tries to install the extension via the Chrome Webstore it just says Download Interrupted. Thanks.
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Juan Pablo Gómez Guízar
Jan 27, 2023
Signing Error
Signing in to Chrome does not currently work
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Chrys Robinson
Aug 19, 2020
download ext
How can I add this to Edge or Firefox?
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Daniel Arboleda
Sep 4, 2019
loading content
it stays on the laoding content screen
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Chris Hoster
Jan 21, 2019
LocalHost Error
I cannot use any of the menu items to add comments or anything. I keep on getting directed to a web page that says "This site can’t be reached localhost refused to connect."
Any ideas?
Chris
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Alex McCormick
Jul 30, 2018
Chrome install confirmation dialog
Just a typo, in the last sentence: "toolbarto"
Looking forward to trying AP out with Canvas!
(No reply needed.)
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A Chrome Web Store user
Mar 2, 2018
Goobric
Is there a way to allow the tool bar to come up on the side when grading with Goobric?
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Zig Mandel
Feb 8, 2017
Chrome webstore in-app payments
Hi fellow frustrated developer of a chrome in-app payment extension :)
I saw your issues some months ago. Now I found an issue and I see it affects your extension too. TLDR: the payment window auto-shrinks horizontally and covers some fields (at least when the window is shown in spanish). It makes it look unprofesional and I wonder if users are turned-off by it. its also hard to use being so narrow. write me to support@plusfortrello.com
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11trees Engagement
Sep 28, 2016
Annotate Doesn't Load a Library?
We've seen a huge growth in users with the start of the new year - very exciting!
Most folks have no problem - library loads and away they go.
But for those of you who install Annotate lickety-split, but then can't load a library to edit or add comments, please hang on! We have a major update coming in early October with an all-new way of synchronizing library content.
We've tested extensively with those who have had issues and confirmed the new approach (which will be invisible to users) is far better...
Hang in there! And follow us on Facebook to stay abreast of updates...
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11trees Engagement
Apr 17, 2016
Annotate installs but I can't choose anything from the menu...
If you are experiencing this, please contact us to help us troubleshoot.
It appears some Windows users are having this issue and we really want to get to the bottom of it.
Your reward? Free Annotate for an entire year!
Just email us via info@11trees.com and we'll set up a time to do a brief screenshare and learn more about your specific situation.
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