CloudCall Unified Communications for CRM - Chrome Web Store
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CloudCall Unified Communications for CRM

10 ratings

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Make, record, categorize and replay calls directly in Google Chrome

NEW TO CLOUDCALL: Sleek, New, Unified Interface Provides a single point of access that allows you to call, text and send instant messages, streamlining your user experience. CloudCall: Bringing Together IM and SMS with your CRM Send SMS and instant messages and capture these conversations in the CRM contact record. CloudCall brings together the many voices of your company’s communications by integrating Instant Messaging, SMS and Voice into a single interface. We are proud to have helped hundreds of businesses maximize their experience and CRM capabilities. Be more efficient with single click-to-dial from your CRM or expand your reach by expediting outbound calling activities with the power dialer * Capture all interactions by sending text messages within your CRM and easily search by keywords. Ensures that records are complete and that project handoffs are seamless. * Drive instant collaboration with instant messages to colleagues or teams. Toggle with one click to begin saving pertinent details to candidate, job and contact records. * Capture best practices by monitoring or joining calls in real-time to provide guidance. Share recordings of successful calls and best practices, for more effective onboarding, training, and employee retention. * Personalize the caller’s experience with inbound screen notifications, which open the caller’s record so that you’re aware of the caller and their experience with your business. * Easily capture all interactions. With each conversation, details are automatically saved in your CRM. Access call recordings and messages directly from the contact's record. * Access valuable business insights by creating and analyzing real-time reports and dashboards around team’s activities.

4 out of 510 ratings

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Hamza BayramNov 1, 2023

Good application, nothing to complain about on this. But the ammount of permission you guys want is appalling; -Read all my browsing history -Read and change all my data on all websites What are your plans with all my data ?

1 person found this review to be helpful
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James PhanyasaengFeb 12, 2020

Does not work with websites like or

1 out of 3 found this helpful
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Charles LevesqueAug 9, 2018

Fantastic Tool! Helped me make 100s of more calls a week and capture all the details right in my CRM! Would definitely recommend.

2 out of 5 found this helpful


  • Version
  • Updated
    September 21, 2023
  • Size
  • Languages
    English (UK)
  • Developer
    Cloud Call
    1 Colton Square Leicester LE1 1QH GB
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.


CloudCall Unified Communications for CRM has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

CloudCall Unified Communications for CRM handles the following:

Personal communications
User activity
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes


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