Support: Clockify Time Tracker
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Clockify Time Tracker

clockify.me
3.8(

176 ratings

)
ExtensionWorkflow & Planning300,000 users

143 support issues

For additional help, check out the developer's support site.

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Richard Pitul

Apr 10, 2024

Increase Width of Popup on Desktop

I really wish on desktop the width could be just a bit wider, most of the time the date of the project is cut off and it would often help me to ensure I am adding my time to the correct project instead of a similarly named project from a year ago.

Federico Grandi

Mar 31, 2024

Azure integration

It's so nice to be able to start the timer from a Azure DevOps task. It would be so much more useful if the it could auto-fill the task field, maybe after choosing a project to use with it.

Daniele Besana

Jan 18, 2024

HelpScout button disappeared

Dear support,
With latest version 2.10.10 the button does't appear anymore in HelpScout.
Can you help?
Thanks

Brenda Seiler

Dec 22, 2023

Clockify app causes Trello not to work

I've been using the Trello app to keep track of projects I'm working on and it's important to be able to keep moving tasks along and keep them in a chronological order. While using Trello, I have the Clockify app working to track the amount of time I'm spending on a task. Once I'm finished with a task, I stop it and the time is saved under a project #. Both the Trello app and Clockify app have been working well for the last 2 years on Chrome.

Several days ago, I was having issues with the Trello app and being unable to move tasks along and keep in a chronological order. I opened an incognito window and opened my Trello app and was able to move tasks around because the Clockify extensions was not enabled.

I went back to my chrome browser on my desktop running Windows 11 and disabled the Clockify app and the Trello app worked fine being able to move tasks around. I enabled the Clockify app and now I cannot move my Trello tasks around. This is very frustrating because everything had been working smoothly several days ago. The only solution now is to have Trello incognito and the Clockify extension enabled on my browser to track time. I have to go back and forth between windows and it's very annoying.

Can you please fix this??

I can be reached at virtualmarketing17@gmail.com.

Bob H

Nov 27, 2023

New todoist UI seems to have broken integration

I no longer see the Clockify icon on todoist.

On Windows using Chrome extension version 2.10.5

Miss vonByte

Oct 20, 2023

ClickUp Integration doesn't add the Job ID anymore

I don't know when this problem started because I was on vacation, but the Job/Task-ID is no longer being added to the time entry. This used to be the main use case for me, as it allowed me to have a tool that listed my work with Job IDs for a more efficient billing process.

Is there a specific reason for this change? Could you consider bringing it back? (Even better, it would be great to allow for some kind of template for formatting the entry, but I understand that might be just wishful thinking.)

JG Coordinating

Oct 2, 2023

NOT Working

First, I love your app so thank you! Second, I did the IOS update and now my Clockify is not working. I get the error 502 Bad Gateway. When will this be fixed?

Blair Wentworth

Aug 25, 2023

ClickUp Desktop App

Is there a way to use the Clockify/ClickUp integration in the Desktop app instead of in browser/chrome?

John Pazienza

May 24, 2023

Can this be implemented in a healthcare setting?

I would love to try this extension, but I'm concerned regarding HIPAA protected health information. Can we implement some kind of business associate agreement to integrate with our organization?

Thank you!

박수진

Apr 26, 2023

Can you support Swit.io?

I hope so.
Thank you!

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