ClaimMend – Dental & ECG claim corrections

Matches tooth numbers with the pre-auth and attaches ECG and panoramic images to Waseel/NPHIES claims. Saves only, never sends.

ClaimMend helps insurance and revenue-cycle teams fix common problems in claims on the Waseel portal before they are submitted to NPHIES. Dental: compares the services and tooth numbers on a dental claim with its pre-authorization, and corrects the tooth numbers. A consultation is ignored, so a claim with only a consultation is reported as such. If a service is not on the linked pre-authorization, ClaimMend searches the patient's approved pre-authorizations from the start of the year. When exactly one fits, it adds its number to the claim. If none fits, or more than one does, the claim is left for manual review. ECG and panoramic: attaches ECG tracings and panoramic X-rays from folders on your computer to the claims that need them. The file name must contain the patient's file number, national ID or member ID. Claims that need a file and have none are listed in a report. Runs on the open claim, on the claims shown by your list filter, or on the whole list. Each run produces an Excel report saved to your Downloads folder. ClaimMend only presses Save, after checking the change. It never sends or submits a claim. Claims it cannot handle with certainty are marked for manual review, and a compare-only mode makes no changes. Requires a Waseel account. ClaimMend is an independent tool and is not affiliated with or endorsed by Waseel or NPHIES.