Item logo image for Alga - AI Ticketing Assistant for MSPs

Alga - AI Ticketing Assistant for MSPs

nineminds.com
3.6(

5 ratings

)
ExtensionTools199 users

3.6 out of 5

5 ratings

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Excellent NetworksJun 6, 2024

The Alga extension was really easy to install. I love the summary we get when viewing a ticket in ConnectWise, it saves us a ton of time. The pro version is also coming along nicely, it really helps to be able to search tickets via chat interface.

1 person found this review to be helpful
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Steven OlsenJun 4, 2024

Tried installing it in both Brave and Chrome, nothing loads and it doesn't do anything. Can't load up the options. Tried additional troubleshooting, ensuring everythings updated, cache is cleared, etc. It simply does nothing and is broken

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RapidPOSDec 22, 2023

Alga has been a great help, it's saved us time and help cut through the clutter of tickets.

2 out of 2 found this helpful
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Alex HilliardDec 19, 2023

Nice concept but it gets everything wrong. I had it summarize a couple tickets to test it and refreshed the summary; it mismatched every detail of the ticket.

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Natallia BukhtsikNov 3, 2023

Love Alga!

2 out of 2 found this helpful
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