Citrix Workspace

3.2(

2.4K ratings

)

1,170 support issues

For additional help, check out the developer's support site.

Mark Perez

Aug 17, 2024

Initial launch of an app or desktop fails. Workspace needs to be restarted of it to launch

Using ChromeOS updated to latest app and OS. Issue began back in July on older versions. The initial launch of a published app or desktop fails. Apps or desktops launch fine when Workspace is closed and re-opened. Workspace logs are in conclusive and don't show any real connection problems.

Myk Robinson

Aug 12, 2024

Mapped Drive Permissions Lost

It seems our users are frequently having the issue of mapped drive permissions lost in ChromeOS. When this issue happens, I tend to first check for ChromeOS updates, and in many cases, I find a restart pending. After restarting, I usually have to unmap then remap the drive and restart Citrix. More often than not, I have to do this process twice because Citrix Workspace will sometimes not launch the file browser and/or allow me to select the target folder on the Chromebook. Usually after a combination of guessing, updating, rebooting, and restarting Citrix Workspace in a seemingly random order each time, I get the user back up and running.

What can we do to where this stops happening? It seems to be happening multiple times per week, meaning each affected user has this happen multiple times. Why can Citrix Workspace not retain its drive permissions and settings?

Jigyasa

Jun 20, 2024

very invasive

the new requirements to allow citrix to continue functioning on my personal computer are very invasive-- its asking access to other data on other devices on the same network/ wifi -- that should not be okay
or atleast it should prompt me about which devices on the shared network would i be okay to allow access

T K

May 2, 2024

Smart card reader

Using my Pixelbook to connect to the job VDI. I'm able to get through using my Smart card and PIN but with I get to the VID page the PIN option goes away. Using an usb-c card reader.

Humberto Monteiro

Mar 15, 2024

Sem acesso!

Estudante de Eng.Civil Estacio-POLO SULACAP, matricula 202209045824 ativa, estou sem acesso, como resolver ?

Christian B.

Mar 4, 2024

Kompatibel mit Lenovo Ideapad Duet 5?

Hallo, ich habe heute mein neues Lenovo Ideapad mit ChromeOS in Betrieb genommen.
Ich habe Probleme beim Installieren. Mir wird gesagt ich muss mein Google Chrome Aktualisieren, aber alles ist auf dem neusten Stand. es gibt nichts zu aktualisieren. Ich bitte um Rückmeldung.