38 support issues

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P S

May 4, 2022

Plugin doesn't do anthing

Hello,

i installed this plugin as i was looking for a way to dial on my desk phone from the web browser. It just doesnt do anything, after i set everything up. No error, no dial, nothing. Under user/password, what is actually ment? the user from the phone or the sip data from the provider? Both doesn't work, but i'm interested nevertheless.

Greetings from Germany

Oliver Morris

Jul 14, 2021

hi great looking product

i have the ip as 192.168.6.*** and user name and password to long-on the the device , im getting error 404 im on a SPA514G.

any help wil be great thanks

Nasir Khan

Feb 17, 2021

Cisco IP Communicator 8.6.6.1

It works for my desk phones, but does not work with Cisco IP Communicator or Cisco Jabber, is this not compatible ?

Reiko Fischer

Feb 14, 2020

Dial failed: unauthorized

Have you a sample for configure User and pass in SEP<MAC>.cnf.xml?

Will Anderson

Jan 29, 2020

dialer Icon

Works great most of the time. I use APTO for a CRM and the dialer icon displays behind the pop up window with the phone numbers. Can you make it go to the top or front of the screen?

Operations IMC

Nov 18, 2019

SPA 525G

Hello,
I added the app, then add the IP address from my cisco phone but when I click on the button it is doesn't work. Maybe I miss something?

Saroj Tripathi

Nov 13, 2019

My tab got freeze due to Cisco Dailer

There are certain number patterns that made our browser freeze if cisco dailer try to process the text for number.

The pattern is like :
200 00 00
2000000
200 00 00

400 000 000
400000000
400 000 000

and so on..
Can we get some help or fix from developer team? Thank you.

Areen Azoian (Areen423)

Jul 30, 2019

ERROR 404

I keep getting this error and it wont dial, my phone ip shows as 10.10.10.162 and i put that into the phone address. Is there anything im missing or need to add?

A Chrome Web Store user

Mar 5, 2019

Compatibility with Cisco Jabber

Hi there, is there any possibility to make this work with Cisco Jabber? I'd like to be able to use my software to dial by simply clicking on the numbers on a webpage.

Thank you!
Imraan.

Paul Gaponov

Jan 17, 2019

numbers shuffle on the page

Hello, my friends cisco dialer is acting weird. its really hard to explain, ill do my best.
when there are multiple phone numbers on one page in this order
Company: ABC Phone #: 555-555-5555
Company: CBA Phone #: 555-888-8888
Company: XYZ Phone #: 321-123-4321
Company: XYZ Phone #: 333-987-6543
at first its good, but as soon as you refresh the page, phone numbers will shuffle in following order
Company: ABC Phone #: 333-987-6543
Company: CBA Phone #: 555-555-5555
Company: XYZ Phone #: 555-888-8888
Company: XYZ Phone #: 321-123-4321
I can create a video and show you exactly what I mean.
as soon as we disable the extension, everything seems to be working fine, except there is no click to dial.

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