22 support issues
- All
- Questions
- Suggestions
- Problems
Fabricio S. Alves (FSA)
Mar 8, 2024
Can't scan games from chess.com library
Games in the chess.com library are being flagged as “ongoing games” and the extension refuses to check them.
MAHMOUD IBRAHIM
Jun 25, 2023
Error occurred while connecting with the server
Error occurred while connecting with the server :(
If you feel that this error should not have occurred, please report it at hello@chessvision.ai
Yahyah Shaikh
May 1, 2023
At web Site
Do not use the extension in an ongoing game. If the game has already ended and you would like to scan positions from it, go to Chess.com analysis first and then open the extension.
Meinhart Erschwanz
Apr 21, 2023
chess
Hello it sazs do not use extensions on chess please help
Jin ray coco
Mar 26, 2023
Help
Whenever i open chess vision it says *do not use the extenton on an ongoing game*
Cayden Passerman
Mar 10, 2023
chess.com
I attempted to open during a game but a prompt said i could not open during an ongoing game, please fix this.
john mills
Mar 5, 2023
chess.com
when i open is it a prompt pops up saying can not open during an ongoing game how do i fix this
Ngọc Hà - 5A4 Bùi Minh Đức
Feb 11, 2023
Why I cant open it?
i tried turning it on but i only see it partially white
Xuân Trường Phan
Dec 19, 2022
NNUE
Which browser support NNUE
Cory Kent
Nov 25, 2022
Not Working for Me
I am having a problem where when I click on the extension in the address bar extension area, I get a tiny white box that opens, but there's nothing else that allows me to click scan or see the board as in the video.
Attached you'll see a screenshot of my browser. On the right the arrow shows the little white box, and after clicking that, no amount of time waited, or clicking on the box does anything. Any ideas?
https://ibb.co/HqTsvVK