Support: Chessconnect
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Chessconnect

chessconnect.de
4.8(

26 ratings

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ExtensionGames1,000 users

26 support issues

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Dirk B

Jul 19, 2024

Zeitverzögerung beim Millenium Supreme Tournament 55 funktioniert nicht.

Hallo Jörn,
ich nutze das Millenium Supreme Tournament 55 sowohl über USB als auch Bluetooth.
Bei mir funktioniert die Zeitverzögerung nicht. D.h. ein Schleifen der Figuren führt somit zu falschen Zügen.
Ansonsten läuft alles bestens.
Ein Chessnut Air hatte ich testweise auch mal angeschlossen, da liefen alle Einstellungen ohne Probleme.
Grüße
Dirk

Dan P.

Jul 18, 2024

Chessnut Air sometimes stops registering moves during puzzles

I posted on the chess.com discussion page about issues I've had with my Chessnut Air + Chessconnect doing puzzles on chess.com. Sometimes while doing puzzles, it stops registering moves. This can sometimes be fixed by refreshing the page and/or clicking the "connect" button again, but other times it can't. When this happens, if I try to make a move, my board will light up the squares as though the piece is in the wrong position rather than registering the move. This happened to me yesterday. I have a console log from the session. How do I post it or send it to you?

Sebastian Ørsted

Jun 12, 2024

Chessnut Evo support?

Hello, any chance that the Chessnut Evo could be supported? For instance, it would be possible to install the KiwiBrowser on the board and then install the extension on that. Note that the development kit for the Evo is available on Google Drive here: https://drive.google.com/file/d/12wBDxkuOqHrkiBGOAlVhAZq3gX1ZktRT/view?usp=sharing. This shows how to get the piece positions and activate the LEDs.

Anton Drozd

Jun 3, 2024

DGT 3000 clock

Does the extension work with the DGT 3000 clock in such a way that both my time and my opponent’s time are displayed on the clock? Or does the clock only show the opponent’s moves when connected to a board? (I'm using DGT Smart Board)

Gillian Henry

May 27, 2024

DGT smartboard error messages on connection. The connect butt"on says "connecting 3/3

Error messages:
NetworkError: Failed to execute 'open' on 'SerialPort': Failed to open serial port. Error: Failed to execute 'open' on 'SerialPort': Failed to open serial port.

TypeError: Cannot read properties of null (reading 'getReader') TypeError: Cannot read properties of null (reading 'getReader') at DgtSerialBoard.<anonymous> (chrome-extension://dmkkcjpbclkkhbdnjgcciohfbnpoaiam/dist/chesscomcontent.js:5859:51) at Generator.next (<anonymous>) at chrome-extension://dmkkcjpbclkkhbdnjgcciohfbnpoaiam/dist/chesscomcontent.js:5742:71 at new Promise (<anonymous>) at dgtserialboard_awaiter (chrome-extension://dmkkcjpbclkkhbdnjgcciohfbnpoaiam/dist/chesscomcontent.js:5738:12) at DgtSerialBoard.readFromPort (chrome-extension://dmkkcjpbclkkhbdnjgcciohfbnpoaiam/dist/chesscomcontent.js:5858:16) at DgtSerialBoard.<anonymous> (chrome-extension://dmkkcjpbclkkhbdnjgcciohfbnpoaiam/dist/chesscomcontent.js:5807:23) at Generator.next (<anonymous>) at fulfilled (chrome-extension://dmkkcjpbclkkhbdnjgcciohfbnpoaiam/dist/chesscomcontent.js:5739:58)

Markus Frangen

May 27, 2024

Bei chess.com keine USB-Verbindung möglich/ "Verbinden"-Button bleibt grau

NotAllowedError: Failed to open the device. Error: Failed to open the device.

Uncaught (in promise) NotAllowedError: Failed to open the device.

Stacktrace:
dist/chesscomcontent.js:3490 (Anonyme Funktion)

Mein System:
Manjaro Linux 24.0.0/ Kernel: 6.6.30-2-MANJARO x86_64
Google Chrome Version 125.0.6422.112 (Offizieller Build) (64-Bit)
USB: Bus 003 Device 009: ID 2d80:8003 Chessnut Chessnut Air
Chessnut Version Version 3.4.9.

Ben Schwiller

May 23, 2024

Fehler seit dem neuesten Update

Seit dem heutigen Update auf Version 0.3.4.8 kann ich mein Millenium eOne Board nicht mehr mit chess.com verbinden. Ich habe unter "Einstellungen" auf Millenium gestellt. Chess.com zeigt "verbunden" in grün an aber es funktioniert nichts. Vorher war alles okay. Ich benutze Google Chrome über Windows 11.
Das ist sehr schade, weil ich täglich dort spiele. Deine App war bisher absolut super.
Hoffentlich kann man das patchen.

Beste Grüsse, Markus

Mark Fraser

Apr 28, 2024

"Connected" label

Hi Jörn. This is not a blocker and I realize you may already be aware. But a minor annoyance when connected on Windows/USB with Chessnut on either Lichess or Chess.com. The label on the Connect button says "Connected", in green, even when the board is "off". I verified that it does not actually work in this state (it works only after pressing the on button as you normally do when trying to connect via Bluetooth). This is kind of confusing and it would of course be better if it said "Connected" only when it is ready to play a game.

Andrew Rimmer

Apr 28, 2024

Can I use the DGT bluetooth board?

I can see that Chessconnect supports USB and bluetooth for connecting DGT. However, I am not sure whether this support is for all DGT chess boards or just the pegasus. For example, Google Chrome seems to suggest it only supports Bluetooth LE, which I think means it wouldn't work with the older bluetooth boards which are all classic bluetooth.

Any advice?

Andrew Rimmer

Apr 2, 2024

Chessnut Pro keeps losing connection

My Chessnut Pro keeps losing connection. I played a 15:10 game and connect, it will work for a while but then lose connection. I then have to click Connect to get connected again. I will make several moves and it seems to be working. Then it loses connection again.

Any ideas what the problem might be?

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