8 support issues
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Dmytro Maletskyi
Jul 30, 2024
Can't cancel the payment
Good day, dear support team
I can't cancel the subscription through the extension or either through Stripe cabinet. Two email to support@chargemyemail.com left without response, so please contact me and cancel my premium Charge plan.
Best regards,
Sonny Monn
Dec 2, 2023
why does my button say import contacts and not import csv
I uploaded to my outlook and in your tutorial it says import contacts and in your videos it says charge should have a import csv. i have a csv file to upload and the button currently shown says import contact. How do I get the button to say import csv?
thanks..sonny
Patricia Calliste
Nov 14, 2023
No Send Button
I have my email all ready to send but there is no send button on the top left of the email
Akpam Emmanuel
Oct 18, 2023
extension promotion
HELLO i have noticed that your extension keeps going up and down with the numbers of users i am a promoter and an expert in extension promotion i can help you get 2000 real users and 2000 real feedback on how the users expericens is and what peopel liked about your extension in 4 weeks no manual download just real peopel only you can contact me through my email Abrahamphilip512@gmail.com if you have any questions on how i would get it done
John Cesta
Sep 18, 2023
charge does not display or show in outlook
I have followed all the setup config for charge but it does not display in outlook. thanks
Natalie Vosberg
Jul 17, 2023
Email send freezes after a few sends
Hello,
I'm having an issue where I start my bulk send and then it freezes after sending to the first couple emails. Then I have to start all over with the send. Is there a way to resolve this when it stops sending midway through the list?
Shawn Klatt
Jul 8, 2023
Pictures in body
Good morning,
Every time I try to add a photo to the body of my email, the picture never shows up to the recipients. However when I am creating the email, the picture shows as it should. I tried 2 different types of picture formats as well. Do you have any idea why this is happening? Or maybe there is a different way I should be doing this?
Thank you,
Shawn
fiona rodriguez
Jun 21, 2023
Mass email
Does all the participants receiving the email have access to the email address of other participants or does the email mass send individually?