20 support issues
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- Questions
- Suggestions
- Problems
Patrik Schiller
May 14, 2024
Casper not working, keeps loading
I just paid for my subscription, but Casper failed to summarize a single article for me as it just keeps loading without anything happening. I also accidentally clicked on cancel subscription, but I already paid, so I at least want to enjoy the benefits for this month, and if it works maybe longer. Please attend to this ASAP
Precious Onyedi-Madueke
May 8, 2024
Something is wrong!
Hello,
I have used Casper for many months. First, my subscription was off for the month of May 2024, and I subscribed again. It keeps relaunching and it continues to show the old summaries on new tabs with different articles. I have just subscribed again and it would be a shame if I cannot use my subscription. Is there something I should be doing? or a new update? Thanks!
Sarah Schmidt
Dec 13, 2023
Cancel
How can I cancel my subscription?
Chinwe Okpeku
Sep 30, 2023
Not working
Hi, Just added the extension but its not launching! Can't logging on
Ilham Akhsanu Ridlo
Jul 12, 2023
Unsubscribe
Halo, i want unsubscibe CASPER AI. Thanks!
md saif
Jul 4, 2023
I paid for $7 per month subscription. How to unsubscribe?
I paid for $7 per month subscription. How to unsubscribe?
Ali Güney Doğan
May 25, 2023
I charged twice
I subscribed with my card but it is charged me and after a minute charged me again. Basically I am charged for twice.
varun singla
May 18, 2023
not working
does it work at all? have not been able to start. just added extension. then nothing pops or does.
Hany Mansour
May 1, 2023
Amount deducted twice
Hello Jay ,
On April 19 Casper Ai kept prompting me to pay 15$ for the subscription i did and the amount deducted from my credit card however the NeXT day the same situation happened trying sole the problem i removed the extension to re login and the amount deducted again so i paid in two subsequent days and still asking me to subscribe please support
Misha Mironov
Apr 26, 2023
What is the max length of the text for summarization?
Hi there, the extension is cool! What's the max length of the text it can summarise? Can it happen that Casper only summarises first XXX symbols? Thank you